Washed Out: Driver struck in car wash has suit struck down by ICBC
Victoria, British Columbia — One Vernon, British Columbia driver learned that no good deed goes unpunished, especially when ICBC is involved, after he took his car through a drive-through car wash and left with more than $2,000 in damage. Jason Meeds just had his lawsuit dismissed by the B.C. Civil Resolution Tribunal due to a […]
Behind the Mask: U.S.-based Collision Advice survey reveals half of shops paid to mask engine compartments
Washington, D.C. — Fifty-one percent of shops surveyed during the annual Collision Advice and CRASH Network ‘Who Pays for What?’ survey said they were either paid “always” or “most of the time” by eight of the United States’ largest insurers for the labour required to mask a vehicle engine compartment in the event of part […]
The Automation Era: CIECA to host webinar on claims and appraisal experience
Toronto, Ontario — The Collision Industry Electronic Commerce Association (CIECA) announced that its next CIECAST webinar is scheduled for Thursday, March 25 at 2 p.m. ET: How Claims Automation is Transforming the Appraisal Experience. The one-hour live broadcast will feature three presenters from CIECA member companies. They include Olivier Baudoux, Mitchell International; Jimmy Spears, Tractable; […]
Splitting the Cheque: Riskier drivers set to receive most in ICBC rebate program
Victoria, British Columbia – In a further development to the drama surrounding ICBC’s pandemic savings and it’s promise for rebates, Liberal critics to the NDP government are worried that those most deserving of the savings may miss out on a bulk of the money, according to the rebate model unveiled earlier this month. In a […]
Automation Transformation: Solera report shows 72 percent of consumers want automated claims service
Westlake, Texas – In another show of the pandemic’s effect on consumer habits, a recent report from Solera indicates that nearly three-quarters of consumers want a fully-automated repair and claims experience. In a survey conducted by the automotive software developer, it was found that 72 percent of respondents said that they felt confident in their […]
Newly-revealed algorithm provides estimates in just six seconds
By CRM Staff Beijing, China — June 28, 2017 — Can an algorithm assess vehicle damage in six seconds? Ant Financial says it can, and a recent demonstration seems to prove the company’s case. Ant Financial is the financial affiliate of China’s e-commerce giant Alibaba Group. Ant Financial has announced the rollout of an artificial […]
British Columbia orders review of ICBC
Victoria, British Columbia — December 20, 2016 — The government of British Columbia has directed the board of the Insurance Corporation of British Columbia (ICBC) to commission a comprehensive independent third-party review to look at a range of options and make recommendations that will keep insurance rates affordable and align future rate increases with inflation. […]
The Autonomous Report: Canada lags behind in self-driving regs, prof says auto insurance will disappear by 2030
by Jeff Sanford Toronto, Ontario — November 6, 2016 — The number of media stories about automated vehicles (AVs) continues to explode. Here are some of the most important items from the last week. – The Globe and Mail ran a major story on AVs this past week. John Bordignon at State Farm was quoted […]
Mitchell signs partnership agreement with AI company Tractable
San Diego, California — October 12, 2016 — Can computers be programmed to see what a human sees? Alex Dalyac says they can. Dalyac is the CEO of Tractable, a UK-based company that has recently signed a partnership agreement with Mitchell International. Tractable specializes in the development of artificial intelligence (AI) solutions capable of automating […]
Record360 launches new claims management platform
Seattle, Washington — June 28, 2016 — Record360 has officially released its new claims management platform. According to a statement from the company, the addition of the platform will allow for a more seamless integration of Record360’s photo and video vehicle condition capture capabilities with the necessary work that follows damage claims. A statement from […]
