The Art of Correction: Employee guidance versus discipline
by Jay Perry Research shows that employees want to be productive and succeed in their
November 22, 2019
Enriching Experience: Chelsea Stebner on the customer experience
By Chelsea Stebner “Customer experience” is a buzz word these days. Officially, it is defined
November 15, 2019
Editor’s Log: A pain in the ADAS
Toronto, Ontario — Last week, Reuters released a story that provided a flawed look at
November 1, 2019
Editor’s Log: Lessening Labour Pains
By Gideon Scanlon Toronto, Ontario — May 17, 2019 — I was recently reminded of
May 17, 2019
Editor’s Log: Open Ears
“A little controversy isn’t a bad thing,” a maritime repairer and friend-of-the-magazine told me at
May 3, 2019
Editors Log
By Gideon Scanlon Toronto, Ontario – March 29, 2019 – Cut your KPIs, motivate your team,
March 29, 2019
