Listening to Lead: Crush assumptions through active listening
By Jay Perry I was recently interviewed for a podcast on leadership. One of the
High Expectations: You’ll find success in wanting the best
By Chelsea Stebner I’m known by my team and friends as a woman with high
Responsible Vehicle Retirement
By Steve Fletcher As we start to emerge from COVID-19 lockdowns in both Canada and
Leading By Example: Jay Perry talks leadership
Toronto, Ontario — Jay Perry, founder and CEO of Ally Business Coaching and regular Collision
The Post-COVID Classroom: Ben Hart on post-secondary education
By Ben Hart As I sit here and write this, I long for the days
Collision Counsel: Ronald M. Snyder on labour, layoffs and the pandemic
By Ronald M. Snyder The COVID-19 pandemic has impacted businesses across the industry spectrum in
All Clear? Think Again: Developing an effective scanning process
By Chuck Olson Those collision businesses that develop an effective diagnostics scan process will see
Pitching Stories to Trade Magazine Editors—The Insider’s Guide
By Gideon Scanlon Toronto, Ontario — In this era, where capricious customers can put a
Engine Knox: Checking your pandemic checklist
By Steve Knox I have started asking myself that question from time to time: ‘how
The Now: Leadership will get you through
By Jay Perry You know what’s happening. Any news channel can update you on present
Editor’s Log: Long-term solutions
By Gideon Scanlon Toronto, Ontario — If there has been a theme in this magazine’s
Editor’s Log: Are conferences stuck in the cloud?
By Gideon Scanlon For decades, Canadian collision repairers have seen industry conference events as a
