Hunter Engineering has partnered with people development platform RockED to deliver targeted microlearning designed to help service advisors strengthen customer communication and support a more consistent vehicle service experience.
The training will be available through Hunter University, Hunter’s global learning platform for customers, technicians, instructors and students, with content delivered via RockED’s mobile learning platform.
“This partnership aligns with our mission to elevate the automotive service experience through accessible, impactful education,” said Matthias Stoever, CEO at RockED. “By pairing our microlearning expertise with Hunter’s industry-leading equipment, we’re helping service teams turn advanced technology into clearer conversations and better outcomes for customers.”
Through the collaboration, RockED will deliver short, practical training content designed to complement Hunter’s automotive service equipment solutions. Areas of focus include inspection result presentation, service advisor communication and customer-centred service interactions.
“We’re proud to be partnering with RockED; such a well-established learning platform in the dealership environment,” said Tom Settle, Hunter senior manager of learning and development. “To be able to offer service advisor training of this caliber through Hunter University is amazing.”
By combining RockED’s automotive education expertise with Hunter’s service equipment solutions, the companies aim to help service teams improve communication, build customer trust and deliver a stronger service experience.
More information about the training program is available here.
