Idolizing Independent: Consumer Reports survey shows customers prefer independent shops vs. dealerships for repairs
Toronto, Ontario — A new Consumer Reports survey reveals that customers prefer independent shops over dealerships for automotive repairs. The survey–based on 10,973 responses from Consumer Reports members on 11,670 repairs at 36 auto repair chains, independent shops and dealerships–further revealed that Hyundai, Jeep and Kia scored lowest for overall customer satisfaction. The survey asked […]
Autonomous Aggravations: IIHS runs autonomous car safety tests; all but one model fail
Toronto, Ontario — The United States Insurance Institute for Highway Safety (IIHS) recently tested vehicles with semi-autonomous advanced driver assistance systems (ADAS) and found that, out of 14 models tested, only one earned an acceptable rating to pass all IIHS tests. Specifically, Lexus’s top-of-the-line LS with its teammate system secured an appropriate rating, while the […]
Dependability Deflations: J.D. Power 2024 U.S. Vehicle Dependability Study reveals consumer vehicle problems up 17 percent
Toronto, Ontario — According to the J.D. Power 2024 U.S. Vehicle Dependability Study, vehicle owners are experiencing more problems after three years of ownership, a 17 percent increase from previous years. The study, which specifically asked owners about their model-year-2021 vehicles found that the industry average of issues is now 190 problems per 100 vehicles […]
Undesirable Mentions: Tesla named four times in list of vehicles most likely to be recalled over 30-year lifespan
Toronto, Ontario — Data from the U.S.’s National Highway Traffic Safety Administration (NHTSA) shows that Tesla vehicles are the most likely to be recalled, over a projected 30-year lifespan. According to a list compiled by automotive indexing site, iSeeCars.com, Tesla vehicles had four placements in the Top 10 vehicles most likely to be recalled. This […]
‘Ol Reliable: Lexus tops J.D. Power 2023 U.S. Vehicle Dependability Study
Toronto, Ontario — What do your favourite jeans, an old recipe and Lexus vehicles have in common? If you asked the experts at J.D. Power, they might say “dependability”, given the results of the newly released 2023 U.S. Vehicle Dependability Study. That’s right, Toyota’s highly esteemed luxury brand came out on top of this year’s […]
Home Testing: Automotive Journalists Association of Canada announces best vehicles for 2023 across 12 categories
Toronto, Ontario – The Automobile Journalists Association of Canada (AJAC) announced its candidates for the best vehicles in Canada for 2023 on Thursday, spanning 12 categories, including cars utility vehicles, EVs and more. This brings 11 OEMs one step closer to winning the 2023 Canadian Car of the Year and 2023 Canadian Utility Vehicle of […]
Systems Check: Toyota, Lexus recalls 460,000 vehicles for stability software glitch
Toronto, Ontario — Toyota is launching a recall to get to the bottom of a software issue currently affecting about 460,000 vehicles, 41,000 of which are in Canada. The company has identified a software glitch that can cause a vehicle’s vehicle stability control to not switch on when the vehicle is started. The recall affects […]
Almost All OEMs: Solera adds Toyota, Lexus to AudaVIN service
Westlake, Texas — Solera just announced that it will be expanding its Toyota and Lexus makes and models to AudaVin, a vehicle identification number (VIN) service. Having Toyota and Lexus with AudaVin means that the VIN service now covers 80 percent of vehicles on the road today in the United States. Solera’s AI-based repair, estimating […]
Toyota Takeover: Toyota and Lexus win more 2021 Vincentric Best Value in Canada Awards than any other automaker
Toronto, Ontario — Toyota Canada earned fifteen 2021 Vincentric Best Value in Canada Awards, more than any other auto manufacturer for the seventh consecutive year. Vehicles recognized with Vincentric Best Value in Canada Awards are compared against competitors in the same segments and are awarded for having lower than expected ownership costs. On Thursday, Toyota received […]
Lexus leaks new concept car design
By CRM staff Toronto, Ontario — January 14, 2019 —Lexus has unveiled a new concept car designed to be the “ultimate expression of beauty” – an LC Coupe rejigged as a convertible. The LC Convertible concept, which is expected to use the same 5.0-litre V8 engine as the Coupe, is set to debut at the […]
