CARSTAR Rises Together at National Conference

Toronto, Ontario - Neon lights, roaring applause, and a record $110,000 raised for cystic fibrosis — CARSTAR Rise 2025 ended on a high note that perfectly reflected three days of learning, recognition, and community in Toronto. From an ’80s-themed gala to powerful keynotes and hands-on workshops, the conference proved the network is stronger than ever, united by purpose and momentum for the year ahead.

The closing celebration saw franchisees and partners fill the dance floor as the CARSTAR Canada network came together to recognize excellence, leadership, and innovation. Among those honoured were CARSTAR St. Felix/Rawdon as Marketer of the Year, CARSTAR Miramichi for Operations Excellence, CARSTAR Hamilton Lockwood for Customer Experience/NPS, CARSTAR Doval as Rookie of the Year, Robin Harris of CARSTAR New Minas and CARSTAR Elmsdale with the Ironman Award, and Bill Davidson of Raydar Group with the Vanguard Award. The highest honour went to Mike Cherneta and Kapi Komera of MGM Auto Group, named Franchisees of the Year for their remarkable journey from employee roots to building a seven-location MSO that embodies the spirit of Rise.

Zone directors Collin Welsh and Andrew Northrup had opened the conference by welcoming attendees and setting a tone of optimism and ambition. Brand president Sabrina Thring followed with an executive update that was both personal and forward-looking, beginning with her “why” and passion for leading the brand. She reinforced CARSTAR’s vision, mission, and values while outlining key projections for 2025, including unit growth, DRP expansion, OEM certifications, and an ongoing commitment to fundraising. Looking forward, she highlighted initiatives such as CSAC, Restore the Star, and Green Star Certified, aimed at strengthening performance and delivering an elevated customer experience.

The Hockey Hall of Fame provided a fitting backdrop for the opening evening, where NHL legend Darcy Tucker joined Dave Foster, SVP of operations and development, for a fireside chat on leadership, resilience, and teamwork. Their conversation drew parallels between success on the ice and in business, setting the stage for a night that also celebrated hockey history. Franchisees and partners connected with Tucker and Doug Gilmour, explored exclusive memorabilia, and enjoyed the chance to build valuable connections across the network.

Learning and collaboration were at the forefront throughout the conference. Breakout sessions gave franchisees practical tools and strategies, from the launch of the CARSTAR Cares sustainability program and data-driven operational improvements to OEM certification trends, hands-on training with Betag North America, and financial strategies with TD. The vendor expo further showcased the latest innovations and services designed to help franchisees stay ahead in a competitive marketplace.

A highlight of the program was the return of the Bermuda Triangle Panel, moderated by Dave Foster and featuring Brad Green of Raydar Collision Group, Daryl McGrattan of Aviva, Larry Dalli of Nissan Canada, and Collision Repair magazine’s publisher,  Darryl Simmons. The panel explored tough issues such as OEM certification, workflow transparency and parts availability, with candid perspectives on how shops, insurers and OEMs can better align for stronger outcomes.

As the final day came to a close, the mood was one of pride, connection, and shared purpose. “RISE 2025 in Toronto wasn’t just about exchanging ideas — it was about igniting momentum, strengthening our community, and moving forward together,” said Dave Meery, zone director, Atlantic Canada, CARSTAR Canada. That message captured the essence of the event as attendees left Toronto’s Harbourfront with fresh ideas, valuable connections, and renewed energy to continue building on the success of CARSTAR across Canada.