Simplicity held its 2026 Growth Conference in Banff, Alberta, where the company celebrated top-performing franchisees with awards recognizing achievements in sales growth, customer experience, operational performance, and leadership. Foothills location won two major awards including the Sales Growth Award for achieving 58% growth over 2024.
- Foothills location earned two awards: Sales Growth Award (58% growth over 2024) and Highest Sales Store, owned by Arik and Paolo
- Simplicity Car Care Barrie won the Wow the Customer Award with a 4.6-star Google rating and 257 reviews, the network's highest Net Promoter Score
- Ottawa West received the Best Cycle Time Award for the second consecutive year with an average cycle time of 4.1 days
- Award categories recognized customer satisfaction, operational improvement, sales growth, engagement, leadership, and community involvement across the Simplicity network
- Keynote speaker Colin Angus emphasized focusing on daily accomplishments and resilience rather than being overwhelmed by long-term goals
The 2026 Growth Conference wrapped up in Banff, Alberta, on Saturday, Oct. 17, with discussions on personal potential and shop performance, followed by awards recognizing achievements across the Simplicity network.
The second day followed Friday’s sessions on business performance, leadership and personal growth. Day One featured presentations from Simplicity CEO Domenic Ieraci, COO Domenic Prochilo and CFO Shawn Wilson, along with keynote speaker Jesse Lipscombe.
Saturday’s program included a Top Performers Panel featuring Bassam Hijazi, Arash Mohktari, Paolo De Gaetano and Arik Hasson. The discussion focused on cycle time, RvR and sales per square foot, bringing operational performance measures into the conference’s broader discussion of business growth.
Keynote speaker Colin Angus presented “Increasing Personal Potential,” emphasizing resilience, persistence and the importance of focusing on manageable steps toward larger goals.
“You don’t need to be someone amazing to go out and take on big challenges,” Angus said.
He encouraged attendees to concentrate on what they could accomplish each day rather than becoming overwhelmed by long-term goals.
“How can we be our best? Let’s not worry about 5 or 10 years from now – let’s worry about one day at a time,” he said.
Saturday also included an excursion to Lake Louise, giving attendees an opportunity to connect outside the conference sessions.
The event concluded with the Growth Conference Awards Gala, where Simplicity recognized franchisees for customer experience, operational performance, sales growth, engagement and leadership.
Foothills took home two awards for sales growth and highest sales store. Owned by Arik and Paolo, the location recorded 58% growth over 2024 to win the Sales Growth Award. Its performance across the network also earned it the Highest Sales Store award.
Other honours recognized shops for customer satisfaction, cycle time, operational improvement and engagement, as well as individual and family contributions to the Simplicity network.
The award winners were:
- Wow the Customer Award: Simplicity Car Care Barrie, recognized for the network’s highest Net Promoter Score, with 257 Google reviews and a 4.6-star rating.
- Best Cycle Time Award: Ottawa West, with an average cycle time of 4.1 days at an average severity of $4,500. The location received the award for the second consecutive time.
- Progress Award: Orangeville and Kingston, recognized for operational improvements through the Simplicity Repair Program.
- Sales Growth Award: Foothills, owned by Arik and Paolo, for 58% growth over 2024.
- Engagement Award: Hamilton, represented by Mo and Debbie, and Sarnia, which received separate awards recognizing their contributions to the network.
- Highest Sales Per Square Foot: Montreal North, with Ottawa Airport named runner-up.
- Brand Ambassador Award: Mike Nichol of Airdrie, recognized for community involvement and promoting the Simplicity brand.
- Leadership Award: Arash and Sia of Windsor, recognized for their professionalism, dedication and commitment to operational improvement.
- Highest Sales Store: Foothills, recognized for its sales performance and commitment to the Simplicity Repair Program.
- Simplifier of the Year: Ray and Zaheeda of Richmond Hill, recognized alongside their family for their customer service and community involvement.
The gala was followed by a DJ and live entertainment, bringing the conference to a close.
