Toronto, Ontario – An aging vehicle fleet, the increasing number of EVs and new ADAS technologies are driving up repair costs, according to a new report from the U.S.-based claims administration company CCC Intelligent Solutions.
In the Q1 2025 edition of CCC’s Crash Course report, the company notes the average vehicle age reached 12.6 years in 2024, older than at any point in history. According to the company, this trend is shifting claim dynamics for auto repair facilities because a larger percentage of vehicles are being written-off by insurers after arriving at shops.
At the same time, collision repair facilities are also dealing with an influx of repairs on electric vehicles. Collision facilities spend more time operating on these cars due to their specialized components and complicated repair requirements.
Similarly, vehicles equipped with ADAS systems require careful calibrations in order to work properly. Even a minor front-end collision can involve sensor damage, camera alignment and system scans. That means more labour, documentation and training is required to ensure these repairs are performed properly.
Canadian collision repair professionals are invited to participate in an online seminar CCC will be hosting on April 30 at 3 p.m. EST. During the webinar, experts will break down the Q1 report findings and discuss how shop owners can adapt business strategies in a rapidly changing claims landscape.
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