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Longer isn’t Better: Mitchell’s look at average repair rental times

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Toronto, Ontario — August 28, 2019 — Drivers in Ontario use rental vehicles longer during collision repairs than their peers in other provinces, a newly published report has found. 

According to Mitchell International’s recently published report on the average length of rental for repairable vehicles in the first quarter of 2019, Ontario’s drivers who require rental vehicles during collision repairs rack up an average of 14.1 days in the cars–half a day more than in the first quarter of 2018.

The honour of the shortest average number of billable days in rental vehicles went to Canada’s smallest province, with Prince Edward Islanders drivers working-up average bills for just 10.1 days each.

Overall, the average rental in Canada was 13.3 days, up from 12.7 days in the same period of last year–and half a day longer than in the U.S. While the U.S. may have shorter periods on average, some states saw significantly higher rental periods than in even sluggardly Ontario. 

In Rhode Island, the worst-performing state, billable days of rental averaged at 16 days — which was actually a half-day improvement over Q1 of 2018. 

The record length was matched by the U.S. territory of Puerto Rico, though the U.S. territory’s repairers appear to be making even greater strides to reduce the amount of time spent by clients in rented vehicles, with a 2.2 day reduction from Q1 of 2018.

The full report is available at this link. It was produced by Dan Friedman, the assistant vice president of collision industry relations and sales at Enterprise Rent-A-Car.

 

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