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Toxic Reviews: Dealing with online customer comments

March 11, 2020

 

 

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Business
Collision Chat: AirPro + Revv CEO on ADAS, Canadian growth
AirPro Diagnostics
Driaan du Toit, chief executive officer of AirPro + Revv, is leading the integration of AirPro Diagnostics and Revv after a...
AirPro Diagnostics logo featuring blue pixelated profile icon with gear symbol and black text
Top Story
Seen at SEMA: Big crowds, new tech and familiar faces
SEMA
The 2026 SEMA Show opened Nov. 3 at the Las Vegas Convention Center, with custom vehicles, new repair equipment and...
Four men smiling at a professional conference event, wearing business casual attire and credential badges
Processes
Exclusive Interview: Mitchell International's Ryan Mandell
MITCHELL INTERNATIONAL
In October, Collision Repair conducted a short Q&A with Ryan Mandell, vice-president of strategy and market...
Mitchell executive headshot featuring bearded male professional in dark blazer and white shirt
Shop Closures/Openings
Essential Auto: Orléans Calibration & Glass facility opens
Essential Auto Calibration & Glass has opened its second location in Orléans, expanding its capacity...
Three men smiling at a corporate event in a modern venue with attendees in the background
Business
On the Move: CCG appoints Lucas Humberstone
Humberstone brings more than 10 years of experience in sales, account management and business development...
Certified Collision Group logo with orange geometric symbol and black text
Canadian Auto Recyclers
Central Tech at SAW: Students explore industry careers
Standard Auto Wreckers-
A group of 38 students from Toronto’s Central Technical School explored careers in automotive recycling...
Large group of people posing together outside Standard Auto Wreckers facility with vintage car displayed above entrance
Executive Decision: LKQ CEO replaced
LKQ Corporation
Justin Jude departed as LKQ’s president, chief executive officer and a director on Oct. 23...
LKQ logo with tagline 'Keeping you moving' and professional headshot of male executive
Survey: ADAS reality check -- Are we getting calibration right?
Are Canadian collision repair facilities prepared for the growing demands of advanced driver assistance systems?...
Collision repair shop promoting ADAS calibration survey with vehicle on alignment rack and testing equipment
CSN Chatham and Apex: Grand opening of repair/calibration facility
CSN Collision Centres
A new collision repair and calibration facility has opened in Chatham-Kent, Ont., expanding repair capacity and bringing both services under one roof...
Six people pose together at a grand opening event, with one holding a certificate plaque
Community welcome: Abbotsford glass shop hosts RMH event
A new automotive glass shop has marked its opening with a community event supporting families with sick children in Abbotsford, B.C...
Team photo of young hockey players in red and white jerseys with adult staff members wearing NOVUS branded apparel
New Issue Alert: Collision Repair Magazine 25#5 now available
The latest issue of Collision Repair Magazine brings Canadian collision repairers a closer look at the people, business trends and repair...
Collision Repair Magazine new issue advertisement featuring J.R. Martino career profile and CRM Collision Index survey results
Career Celebration: Industry legend Guy Cormier retiring
A veteran collision repair technician is preparing for a gradual move toward retirement after more than 50 years repairing vehicles...
Professional headshot of a man in navy blazer and light purple tie against brick wall background
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