Tighter regulations for repairers in Alberta

By CRM staff

Toronto, Ontario — October 26, 2018 — In order to protect consumers, Alberta has issued tighter regulations for repairers and dealerships in their province, which is set to start next week.

“Buying or repairing a car shouldn’t be intimidating. These new rules can give Albertans confidence that they won’t be hit with unexpected costs because they will know exactly what they’re paying for. More transparency is good for consumers and it’s good for Alberta’s many trustworthy auto businesses, too,” said Minister of Service Alberta, Brian Malkinson.

Starting on Wednesday, sellers will have to give buyers the complete history of a vehicle, including major damage from accidents and whether the vehicle was used for a commercial purpose. 

Repairers will also be expected to have written estimates performed upon request as well as the vehicle owners consent before starting any work on the automobile.

All outstanding liens on a vehicle also have to be removed within seven days of the sale.

These changes came from the growing concern of Albertans and the need for better protections when purchasing vehicles and having repairs done. During the 2017 consultation on consumer protection laws this issue was identified by many.  

The new rules also support the government’s work to build stronger public oversight of the Alberta Motor Vehicle Industry Council (AMVIC), by transitioning AMVIC to a public agency. This will ensure Alberta has a strong and trusted regulator that is well-positioned to protect consumers and build integrity in the industry.

“Increased transparency in automotive transactions means consumers can feel even more confident in their decisions on how to spend their hard-earned money. AMVIC’s mandate is consumer protection through education and industry regulation, and AMVIC has been working closely with industry to ensure they are ready to comply with the new legislation. These new laws benefit all Albertans by creating a fair marketplace for consumers and businesses alike,” said Bill Burnett, board chair of Alberta Motor Vehicle Industry Council.

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