San Diego, California — May 11, 2016 — Mitchell has released its Industry Trends Report (ITR) for the second quarter of 2016.
In this edition, Alex Sun, Mitchell’s President and CEO, weighs in on the company’s 70th anniversary milestone with past, present and future insights. As Mitchell celebrates its 70th anniversary, Alex Sun gives ITR readers an exclusive glimpse into the company’s roots, current state and future plans.
Greg Horn, Vice President of Industry Relations at Mitchell, demonstrates the importance of observing where claims fall on a natural distribution curve to glean key industry insights. For example, in today’s claims industry, more than 50 percent of claims have a gross severity of under $2,500. Keeping that dollar amount in mind, claims managers can explore the most cost-effective and accurate ways to process claims. Horn details a few of the business areas exposed when analyzing claims distribution, including the performance of direct repair shops, staff, independent appraisers and overall operational efficiency.
Horn will provide a deeper look into the findings, information and trends highlighted in this quarter’s ITR during Mitchell’s webinar, “Industry Trends Live,” on June 16, 2016. To sign up for the webinar, visit go.mitchell.com/register.
The complete report is available at mitchell.com/industry-trends-report.
