REAL TRUST IN AI
The results of a consumer survey from Solera showed that 79 percent of drivers would trust an AI to handle the entirety of their claims experience. According to the latest edition of Solera Innovation Index 2022, a seven percent year-over-year increase in comfortability with fully AI-driven claims management has been observed. Regarding the potential elimination of human error from the claims process, 65 percent of respondents said they would choose a repairer using AI to minimize the risk of error in the claims process.
THE PRICE OF PEDALING
The Insurance Corporation of British Columbia will no longer require pedestrians, cyclists or skateboarders to pay repair costs for accidents “where a cyclist or pedestrian has suffered a severe or catastrophic injury,” “if there has been a fatality,” or “when ICBC must determine liability as 50/50 because there is not enough evidence to determine what happened.” This sudden amendment from ICBC comes following a wave of public scrutiny after a cyclist in Vancouver was hit by a vehicle, since proven to have run a red light, and served with a $3,752.01 several days later. “Government and ICBC listened to the concerns raised from cycling advocates…The previous approach was not reflective of the changes we’ve made to auto insurance in British Columbia and that needed to be fixed,” said B.C.’s minister of public safety, Mike Farnworth, in a statement.
