TORONTO — Enterprise Rent-A-Car Canada has released its Q2 2025 collision-related length of rental (LOR) data, reporting a modest national decline to 15.4 days. The result represents a 0.1-day decrease compared to the same period last year, but marks a slowdown in the pace of improvement seen in recent quarters.
In Q1 2025, LOR dropped by 0.9 days, while previous declines were 1.0 days in Q4 2024, 1.2 days in Q3 2024 and 1.3 days in Q2 2024.
Provincially, Alberta recorded the longest LOR at 18.2 days, up 0.9 days year-over-year. Newfoundland and Labrador followed at 16.4 days, with Quebec and Ontario at 16.0 and 15.8 days, respectively. Prince Edward Island posted the shortest average at 13.0 days, while Nova Scotia and New Brunswick both reported 14.8 days.
Service-type breakdowns show that drivable claims averaged 12.5 days nationwide, a slight increase of 0.3 days. Alberta led with 15.4 days, up 1.8 days, while Ontario decreased slightly to 13.1 days.
Non-drivable claims remained steady at 27.9 days, with the highest figures in Newfoundland and Labrador (37.4 days) and Alberta (34.6 days). Quebec reported the lowest at 23.3 days, followed by Ontario at 26.7 days.
For total loss claims, the national LOR decreased to 20.3 days, down 0.9 days year-over-year. Prince Edward Island showed the most dramatic improvement, dropping to 24.7 days — a reduction of 13.7 days. Ontario and Quebec reported averages of 20.3 and 17.9 days, respectively.
According to analysis provided by Mitchell International’s Ryan Mandell, industry trends continue to influence repair dynamics. The parts repair rate climbed to 17.4 per cent, up from 16.5 per cent a year earlier, while OEM part usage slipped to 68.6 per cent from 70.5 per cent. Deductibles also rose, averaging $534 — an increase of $41 compared to Q2 2024.
The findings suggest that while cycle-time improvements are levelling off, Canadian collision repair facilities are adjusting by embracing parts repair, balancing insurer cost pressures, and managing increasingly complex claims.
