What drew you to the Collision Repair Industry?
I needed a job and loved the business and the people
Years in the Industry?
51 years
Do you still work in the industry? : NO
What is your current position? If no, why not? If retired, when did you retire?: President and CEO of Mercanti Management Inc.
Shops you worked for: Mercanti Bros. Auto Refinishers, Ontario Auto Collision, CARSTAR
Training you have taken : Dale Carnegie, 3M Management, Dale Carnegie. Leadership training, Coyote member, IBIS, Symposium
Most Memorable Moment of your career: Building a great team and winning The best 50 Managed company award, securing contracts with The Dominion of Canada, Zurich, AVIVA, The Economical, Gan,
Who/What were your inspirations along the way?: To Change the Canadian Collision Industry by establishing, Ethics, standards, consistency, establishing measured KPI,s,
