Toronto, Ontario – Dealer-owned repair facilities in the U.S. saw revenues rise 5.6 percent in 2024, the National Automobile Dealers Association has found.
According to a new report from the franchised dealership industry association, auto repair facilities owned by dealerships generated US$7.86 billion in 2024, up from US$7.2 billion the previous year. During the same period, the average repair order price also rose 5.4 percent, from US$1,070-per-order to US$1,130.17-per-order.
During the period, the average dealership owned repair facility performed US$6.96 million in repairs. The majority (58 percent) of these repairs were conducted on behalf of customers, while more than a third (36 percent) were conducted by dealerships.
The report also noted a slight increase in the number of auto dealerships operating auto repair facilities. In total, about 34.4 percent of dealerships operated repair shops in 2024, up from 34.3 percent the previous year. While a modest increase, it is the first increase in number of dealership owned repair shops after seven years of declines.
The rise in repair orders was fueled by a rebound in new vehicle inventories. After years of low availability due to supply chain issues, U.S. lots ended the year with 2.8 million vehicles in stock or in transit — a 22 percent increase on a year-over-year basis.
NADA also concluded total dealership revenue hit $1.2 trillion last year.
Click here to read the full report.
