AutoHouse Technologies 2020 Canadian Benchmark Report: Sales and Gross Profit Trends

Vancouver, British Columbia ⁠— AutoHouse Technologies has released its 2020 Canadian Benchmark Report for the collision repair industry, wherein the company details sales, gross profit trends, cycle times and touch times for the Canadian autobody sector last year.

Today, we take a closer look at some of the big takeaways from the report’s look at sales and gross profit in Canadian repair facilities.

Despite the pandemic, AutoHouse reports that overall gross profit rebounded in 2020 to a marginally higher level than last seen in 2018. Overall, gross profit was up 0.5 percent versus 2019; remaining “in line with prior year results,” said AutoHouse.

To break it down regionally, Western Canada saw a 2.8 percent increase (compared to 2019) in gross profit trends, while out East saw gross profits decrease by one percent (compared to 2019). 

“The East trended down slightly, but has not fluctuated outside the historically normal range,” wrote the company.

As for average sales mixes, AutoHouse reports that labour made up 45.2 percent of collision repair centres’ sale mix in 2020—a decrease of 0.3 percent from 2019⁠—while parts made up 34.7 percent of sales, marking a 1.5 percent decrease from 2019. 

Material sales for 2020 stood at 11.3 percent⁠—a decrease of 0.7 percent⁠ from 2019. Sublets, however, claimed a strong stake of average sale mixes this year, with an 8.2 percent increase from 2019.   

For more information on sales volume and gross profit differences between the average facility in Eastern and Western Canada, as well as the average amount paid by customers versus insurers, check out the full report. 

AutoHouse Technologies will be hosting a webinar to discuss its 2020 Canadian Benchmark Report on June 22, 2021, at  1:30 ET (10:30 AM PT). Click here to register.


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