Kelowna, British Columbia — Kelowna, one of the fastest growing cities in western Canada, is the latest city to offer NOVUS Glass’ world-acclaimed glass repair and replacement services.
NOVUS Glass Kelowna joins Fix Network’s impressive global portfolio of locally owned and operated aftermarket franchise centres across the world. The centre’s operations manager, Scott Maciag, has been associated with an automotive dealership in the past and spent the past 12 years in the glass repair and replacement business.
“When I started with the Kelowna Chevrolet dealership, I saw the opportunity to move our glass repair and replacement services in-house rather than outsourcing this task,” Maciag said. “This allowed quality service and quick turnaround time. NOVUS Glass was our unanimous choice to partner with and we are benefiting from Fix Network’s franchise support and their strong relationships with insurance companies.”
Located at 2343 Leckie Rd, NOVUS Glass Kelowna is a state-of-the-art facility featuring the most advanced equipment, a fully trained team of skilled technicians and customer service specialists. Spread over 11,500 square feet, the shop is close to the group’s auto dealership, Kelowna Chevrolet, which has been operating in the area since the 1960s.
“We are well supported by our dealership, and we strive to give the best customer service we can,” said Macaig. “We pride ourselves on offering a positive customer experience and setting the best standards in the industry. This ensures that we have repeat customers and new customers through recommendations and word of mouth.”
NOVUS Glass invented windshield repair almost 50 years ago and continues to innovate glass repair and products. With proprietary resins, tools and techniques that restore to the highest level of optical clarity in the business, NOVUS Glass outperforms all others in chip and long crack repairs–often over 30 centimetres long–with all repairs guaranteed.
“We’re extremely pleased to welcome the NOVUS Glass Kelowna team to the NOVUS Glass family,” said Chris Peterson, Regional Vice-President (Western Canada) for Fix Network. “Their commitment to offering high-quality glass repair and replacement services will benefit all NOVUS Glass customers in Kelowna’s thriving community. We will continue to support their growth with our operations, management, and marketing tools.”