Virtual claims become a reality with Intact’s Snapsheet

Toronto, Ontario — June 17, 2019 — Canada’s top casualty insurer company just announced “Snapsheet,” a photo estimating application for drivers in Ontario.

Intact Insurance confirmed earlier this month that photo estimating will be an option for Ontarians who have had accidents and want to save time when it comes to getting their vehicle repaired and back on the roads.

Introduced by Aviva in 2018, Snapsheet was designed to remove the extra steps that come with submitting a claim to an auto insurer.

The application allows drivers to upload an image of the damage to their insurance carrier and receive the payment, then go to an auto body or collision repair shop of their choosing.

“They no longer need to take their vehicle into a shop for an estimate before booking in for repairs,” Intact reported in a statement earlier this month. “We are always looking for new ways to improve the customer experience and making the claims process easier and more efficient for customers.”

“As an option for customers, we started offering Snapsheet in the auto claims process in Ontario, Canada. The feedback from customers who have chosen this path has been positive as it saves them time.”

Intact Insurance considers this change “significant” for collision repairers and could carry over to the rest of Canada, and potentially the U.S. According to Aviva, so far the change has been very successful.

“During its pilot program, 93 percent of Aviva customers chose to opt in and use the virtual claims platform, enabling Aviva customers to settle claims 20 percent to 40 percent faster than with traditional channels,” Aviva reported in 2018.

Ontario drivers insured by Intact can start using photo estimating now. For more information on photo estimations, snapsheetclaims.com.



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