Like a Good Neighbour: State Farm to pay $2 million fine for underpaid claims in Montana, U.S.
Montana, United States — Insurance provider State Farm will pay a US$2 million settlement following a two-year investigation by the Montana State Commissioner of Securities and Insurance (CSI) into the insurer’s claims handling practices. The investigation revealed that State Farm had underpaid some drivers who had been in accidents with State Farm’s insureds from November […]
Sunsetting Suspensions: State Farm details significant change to non-OEM crash parts policy
Toronto, Ontario – A memo from State Farm to its select repair centres featured in the United States outlines how, beginning October 16, 2023, the carrier will end its yearslong suspension of the use of “non-OEM crash parts,” i.e. aftermarket parts. In its memo, State Farm–which ended its operations in Canada in 2015–specifically announced that […]
Persona Non Grata: State Farm, Progressive not insuring certain Hyundai, Kia models due to high theft risk
Toronto, Ontario — Certain Hyundai and Kia models are getting the cold shoulder from two of the U.S.’s largest insurers, as a report from CNN tells that Progressive and State Farm are refusing to insure models in certain cities that are deemed “too easy to steal.” Reports have come in claiming that Hyundai and Kia […]
Getting on Board: State Farm Claims Consultant Ed Mondragon joins CIECA Board of Trustees
Toronto, Ontario — Ed Mondragon, a property and casualty (P&C) claims consultant in State Farm’s Consulting Services department, joined CIECA’s board of trustees effective immediately. In his new role, Mondragon will support CIECA’s mission to develop and promote electronic data integration standards. “I have a passion for improvements that benefit customers and employee experiences,” said […]
Data Deal: State Farm and Ford collaborate to bring lower premiums to customers
Dearborn, Michigan — State Farm and Ford are working together to give shared customers in the U.S. lower premiums through a new Vehicle Build Data product, crafted from a year-long research project conducted by the two companies. Over the course of a year, State Farm and Ford collected vehicle build data from companies to get […]
Desjardins to rebrand State Farm Canada business
By CRM Staff Levis, Quebec — November 21, 2017 — The State Farm Canada business that was acquired by Desjardins Group in 2015 will rebrand to Desjardins Insurance over the next two years. Desjardins completed the purchase of State Farm Canada’s property, casualty and life insurance operations, as well as its mutual fund, loan and […]
George Avery to guest on next Guild 21 conference call
Newport Beach, California — February 2, 2017 — George Avery is well-known in the collision repair industry for his work representing State Farm to the collision sector, a role he filled starting in 2005. However, Avery retired from the automotive insurance industry in June 2016. That’s part of what makes the upcoming Guild 21 conference […]
‘Biggest part’ of US-lawsuit to go forward
By Jeff Sanford Orlando, Florida — February 25, 2016 — Owners of several independent collision repair centres in the United States are celebrating a legal victory today as a Florida magistrate has allowed the “biggest part” of a major case against a number of insurance companies to go ahead. In essence, the repairers brought suit […]
State Farm survey highlights Canadians’ distracted driving habits
Aurora, Ontario — May 19, 2015 According to the findings of a recent national survey, a large number of Canadian motorists are guilty of distracted driving. The results of the online survey — conducted by State Farm Canada in February, polling 1,300 Canadian motorists in urban and rural communities — were released May 14. […]
