Parts Shortage Particulars: B.C. managers respond as industry feels heat of long waits for customers
Vancouver, British Columbia — Parts shortages and labour retention issues are hardly something British Columbia bodyshops need a reminder of, however, as they face increased scrutiny from customers facing long repair waits, some in the industry feel inclined to respond. An article recently published by Global News attempts to speak to some of the issues […]
Blend Brief: Blend study results reviewed by information providers, says SCRS
Palm Springs, California — The Society of Collision Repair Specialists’ (SCRS) recent blend study is making estimating system providers “reevaluate” the numbers they’ve been reporting, SCRS executive director Aaron Schulenberg told attendees at last week’s board meeting. The study results, first released Nov. 1, showed blending took 31.59 percent longer than a full refinish–not 50 […]
No Substitutions: Drivers of ADAS-equipped vehicles must insist on calibrations from repair shops, report says
Massachusetts, United States — The issue of ADAS calibration received some mainstream media attention recently, as Repairify CEO Chris Chesney was quoted in a recent article from the Boston Globe, speaking to the need for customers to insist on proper calibrations from their repairers. Chesney, among several other auto repair experts, were making the case that […]
Pleading for Parity: Boyd Group CEO says ‘industry needs to raise the bar on compensation for skilled labour’
Toronto, Ontario — If you haven’t heard it enough yet, Tim O’Day from Boyd Group is here to say it again; the industry needs to do much better about compensating technicians if it wants to keep its collision centres staffed. “It’s still a very, very tight, competitive labour market so even as we’re receiving price […]
A Fairer Deal: Damaged vehicles surround Mass. state house as repairers protest low labour rates
Boston, Massachusetts — The Alliance of Automotive Service Providers of Massachusetts put the value of their work on full display Wednesday, as members of the organization rallied around the Massachusetts State House with damaged vehicles loaded up on flatbeds, protesting their state’s exceptionally low repair labour rate. Organizers of the motorcade pointed to “unsustainably low […]
Rate of Change: Mass. collision repairers to run motorcade Wednesday, protesting U.S.’s lowest labour rates
Boston, Massachusetts — In a long overdue response to being known as the state with the lowest labour rate in the U.S., the collision repairers of Massachusetts will be putting their words into action this week with an organized motorcade and demonstration planned for outside the state house in Boston on Wednesday. In conjunction with […]