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Remaining Intact: Insurer releases report on current state of pandemic driving habits

Toronto, Ontario — A new report from Intact Financial Corp. shows that driving levels among Canadians are on their way back up to pre-pandemic rates, but we still aren’t quite there yet. “Driving activity has been on the rise since early May,” said Isabelle Girard, senior vice president of personal lines at Intact. “We are […]

The ‘New Normal’: CIECA webinar guest says industry should not ‘fight’ AI

Toronto, Ontario — On Thursday, CIECA held a webinar on the future of AI in the collision repair industry.  Driaan du Toit, vice president of strategy and development at Solera hosted the webinar, alongside Evan Davies, Solera’s chief technology officer (CTO).  The two covered a variety of topics ranging from the impact of COVID-19, to […]

Mitchell’s Musings: Q1 trends report says automated claims handling on the rise

San Diego, California — COVID-19 has sent the automotive claims process digital, with the majority of insurance carriers adopting virtual claims processes in the last year, says Mitchell International’s latest industry trends report. According to Mitchell’s report and data and analytics company LexisNexis Risk Solutions, 95 percent of auto insurance carriers are embracing virtual claims […]

Picking up the Pace: CAA pay-as-you-go insurance customers tripled in pandemic

Thornhill, Ontario – As the pandemic has seen fewer cars on the road and, in turn, fewer collision claims for insurers to settle, pay-as-you-go pricing models have taken a new position in the forefront of auto insurance as CAA reports that it’s MyPace policy has skyrocketed in popularity. CAA announced on Thursday that according to […]

Meeting your Match: CrashBay launches search engine to connect drivers to shops

Oakville, Ontario – Finding the right shop for your vehicle’s repairs is as important a relationship as any, and Oakville, Ontario-based company, Crash Bay, is poised to play matchmaker with the launch of their new collision centre search engine. The automotive e-commerce company first launched CrashBay in 2019, and now with the updated ability to […]

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