A Digital Dosage: Customer satisfaction with digital claims process increases by 17 points from 2023, says J.D. Power Report
Toronto, Ontario — According to J.D. Power’s 2024 U.S. Claims Digital Study released on Tuesday, insurers’ investments in the digital claims process has resulted in significantly higher customer satisfaction scores. Specifically, as noted by the study, overall satisfaction with the digital insurance claims process scored 871 points on a scale of zero to 1,000. This […]
Subro’s Start: Tractable launches AI Subro, solution for auto insurers to recover loss and reduce loss ratios
London, United Kingdom — Tractable launched AI Subro last Friday, touting the product as “a new solution that will help US auto insurers resolve subrogation tasks with AI.” AI Subro digitizes and accelerates many of the tasks involved in subrogation – the process by which insurers legally pursue third parties that have caused losses to […]
