The Case for Claims: CCC preaches power of AI-driven estimates

Washington, D.C. — Artificial Intelligence (AI) has made its way into almost every industry in the world, and auto insurance has been no exception.  At American IT firm CCC, AI is being used every step of the way during the claims process. The company says that, because of AI, it was able to double the […]

Salvage Shock: After renewing car insurance N.S. family finds out car is uninsurable

Dartmouth, Nova Scotia — Two years ago, Lisa Burnie’s daughter purchased her first vehicle. It was a 2009 Hyundai Elantra, which she bought from O’Regan’s Direct Wholesale in Dartmouth, Nova Scotia, according to CBC.  However, just two weeks ago when Burnie was looking to renew her daughter’s insurance she received some shocking news.  She found […]

Ontario government looks at lowering auto insurance

By CRM staff Toronto, Ontario – January 11, 2019 – Ontario stands as the second-most expensive province for auto insurance in the country, but that could soon change. The Ontario government launched a review of the province’s auto insurance system Wednesday, in hopes of lowering the rates of drivers paying the most expensive premiums. The […]

ICBC increases auto insurance rates by 6.3 percent

By CRM staff Toronto, Ontario — December 17, 2018 — Drivers in British Columbia are going to experience another increase in auto insurance premiums as the Insurance Corporation of British Columbia (ICBC) announced a 6.3 percent hike  –  working out to be about $60 extra each year for the average plan. “Today’s rate increase is […]

ECS launches three new web apps

By CRM Staff Toronto, Ontario — August 15, 2018 — Electronic Claims Services launched three new web apps in celebration of it’s 25th anniversary. These three new tools are aimed to bring small to mid-sized auto insurers the digital convenience customers and shops have come to expect from service-oriented businesses. The three new tools for auto […]

Brian Duffy says good-bye after 39 years in auto insurance

By CRM Staff   Toronto, Ontario– July 31, 2018– Brian Duffy is hanging up his hat after working in the auto insurance industry for 39 years.    “It’s often been said that life is a journey.  Truer words were never spoken, however it is the people you meet along the way that truly make the […]

The AV Report: July 6, 2018

Toronto prepares for project that would see driver-less buses transport commuters

Toronto, Ontario — July 6, 2018 — In this week’s AV Report: A collision repair shop mocks AVs in a television commercial, the TTC launches a study of AVs, the risk-based evaluations that could make auto insurers relevant in the world of AVs and much, much more!   This is fantastic: A collision repair shop […]