Transparent Tapes: Barrie, Ont. auto shop sends real-time videos of repairs to car owners
Barrie, Ontario — Would you be open to letting your customers access footage of what’s going on on your production floor? Well, one Barrie, Ont., service centre is. The service centre at Moffatt’s Mazda Barrie is documenting repairs on video and sending it to customers for “better peace of mind.” “It allows customers to see […]
A Year to Remember: Simplicity Car Care reveals 2024 annual report; highlights ‘significant expansion’, entrance in two new markets
Toronto, Ontario — Simplicity Car Care is proud to announce the release of its 2023 Annual Report, highlighting a year of exceptional growth, prestigious recognition, and strong environmental initiatives. In 2023, Simplicity Car Care expanded significantly by opening its 94th location across Canada and entering new markets in Prince Edward Island and Nova Scotia. The […]
Tuesday Ticker: Honda eyes huge investment in Canada; Rivian marks production records
Toronto, Ontario — In this weekly Tuesday Ticker, Honda considers what could reportedly be its largest-ever investment, while Rivian grapples with a double-edged sword. Eyes on EVs According to weekend reports from Japanese news outlets, Honda is considering an $18 billion investment to build a Canadian electric vehicle plant. Reports came out on Sunday after […]
Auto Bugatti’s Achievement: Joe Visconti and team recognized for top Tesla CSI score in Quebec region
Dorval, Quebec — AutoCanada is congratulating Auto Bugatti collision centre, part of the AutoCanada network, on its achievement as Tesla’s top customer index score (CSI) performer in the Quebec market. Joe Visconti, president of Auto Bugatti, and the rest of the team received a CSI of more than 95 percent, according to an email from […]
The Great Guarinos: Tesla recognizes Toronto’s Leon’s Auto Body as top Canadian CSR performer
Toronto, Ontario — Daniel Guarino, owner of Leon’s Auto Body, recently announced that his team was recognized by Tesla as a top customer service performer for Q2 2023. The collision repair facility, which is part of Tesla’s certified collision repair network, achieved a customer service index (CSI) score of 96 percent after receiving 22 surveys. […]
On Cloud Ninety: Simplicity Car Care opens 90th collision centre
Guelph, Ontario — Simplicity Car Care has announced the grand opening of its 90th location, in Guelph, Ont., owned and operated by Joe Logal. Logal’s established presence in the Guelph community, dedication to customer service, and quality work have earned him an exceptional reputation, wrote Simplicity in its press release. Logal said he is excited […]
Eco-Friendly Event: Simplicity Car Care to host annual Growth Conference in Sept.
Niagara Falls, Ontario — Simplicity Car Care is headed to Niagara Falls this Sept. 15 and 16 as the network hosts its 2023 Growth Conference. The two-day event will feature presentations from industry representatives and speakers internationally recognized. Speakers like Author and past V.P of Disney Magic Kingdom, Dan Cockerell; Sharon Romalho, Past V.P of HR […]
Tuesday Ticker: Tesla Model Y dominates European car sales; U.K. watchdog investigates LKQ, Uni-Select deal
Toronto, Ontario — This week, Tesla marks a milestone with the Model Y while LKQ and Uni-Select reconvene to tackle concerns from the United Kingdom Competition and Market Authority. The Y in Europe The Tesla Model Y was Europe’s best-selling vehicle in the first half of 2023, according to numbers from DataForce. A total of […]
Car Camp: Southern Alberta Institute of Tech offers autobody summer camp
Calgary, Alberta — The Southern Alberta Institute of Technology kicked off a brand-new summer camp on Monday. Exploring Trades, Auto Body is a five-day, in-person camp designed for students from Grade 9 through Grade 12. Campers will gain hands-on experience with autobody techniques and procedures while learning the ins and outs of automotive prepping and […]
Can You Believe This?! Cars off cliffs, poorly wrapped Porsches and more
Toronto, Ontario — This weekly Can You Believe This?! brings you DIY wrap jobs, celebrations—‘Merica style—the real reason the Smart car earned its name and much, much more.