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Renter Reluctance: Enterprise report says lengths of rentals are down due to fewer claims

Toronto, Ontario — In the effort to take stock following a remarkably unpredictable year, Enterprise Rent-a-Car published a report on Tuesday outlining the company’s findings on the length of rentals in Q1 of 2021 as compared to those of the same quarter in 2020.

In a report encompassing every Canadian province, minus British Columbia, Saskatchewan and Manitoba, Enterprise found that the length of car rentals in Canada dropped by 1.7 billable days since Q1 of 2020, from 12.8 to 11.1, with the most significant change being seen in Ontario with an average decrease of 2.2 days in the province.

Enterprise reports that they see these results as evidence that the previous year’s drop in collision claims has directly impacted the length of time that renters spend with replacement vehicles.

“Repairable claims volume was down significantly in January and February over the same time period in 2020 (33 percent in January of 2021 and 24 percent in February of  2021) leading to the ability to complete repairs in a timelier manner. The percentage of Non-drivable repairs in Canada also fell slightly from 23.62 percent in Q1 2020 to 23.55 percent in Q1 2021,” said Ryan Mandell, director of performance consulting at Mitchell International and contributor to the report.

In the report’s conclusion, Enterprise says that they will continue to monitor the data surrounding drivable and non-drivable claims to study the impacts of the COVID-19 lockdowns on the industry.

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