Surveys

ADAS Reality Check: Are we getting calibration right?

Are Canadian collision repair facilities prepared for the growing demands of advanced driver assistance systems (ADAS)?...

CRM Collision Index ADAS reality check survey promotion featuring automotive calibration equipment and Collision Repair Magazine branding

Pulse of the Industry

Exclusive Report: Pulse of the Industry September 2026

Canadian collision repairers have seen insurance repair values recover for a second consecutive month in September, while work in progress has climbed...

Collision repair shop promotional banner featuring red damaged car with open hood and technician, September 2026 industry report

Collision Repair

Survey: ADAS reality check -- Are we getting calibration right?

Are Canadian collision repair facilities prepared for the growing demands of advanced driver assistance systems?...

Collision repair shop promoting ADAS calibration survey with vehicle on alignment rack and testing equipment

CRM COLLISION INDEX: Plastic Repair Reality

THE WILLINGNESS IS THERE. SO ARE THE BARRIERS. OUR SURVEY SHOWS BOTH.

Technician using heat gun on car bumper with recycling symbol decal

Canadian Auto Recyclers

Cleaner Gleam: BASF adds component recycled PET grades

BASF Canada Inc.

New automotive plastic compounds containing up to 30% recycled material have been added to BASF’s Ultradur portfolio...

BASF Ultradur RC portfolio infographic showing packaging waste transformation into engineering plastics through rPET flakes, compounding, and final wiper arm application.

Plastics Survey: Repair or replace?

As plastic repair methods and training improve, more collision-damaged components may be candidates for repair rather than replacement...

Collision Repair Magazine survey on plastic repair methods in auto shops with technician using heat gun on vehicle panel

CRM Collision Repair Index: Paper Chase

What two national surveys of Canadian collision repairers reveal about the paperwork now standing between shops and their bottom line.

Insurance industry infographic showing administrative workload challenges, frequent claims friction, and management inefficiencies affecting profitability.

Call for Responses: Auto Insurance Reform Survey

Collision Repair magazine wants to know: Does shifting the risk away from insurers ultimately transfer costs, pressure and complexity elsewhere in the...

CRM Collision Index survey call for responses on auto insurance reforms with Collision Repair Magazine branding

CRM Collision Index: Claims friction and administrative burden

Collision repair facilities across Canada participated in the first CRM Collision Index. The results were eye-opening. More than two-thirds of respondents...

CRM Collision Index survey advertisement promoting claims friction and administrative burden insights for Canadian collision repair industry

Course Correction: Technicians want better training

ASE Education Foundation

More technicians said they can access the training they need in 2026, but many still reported gaps in course topics, training quality and time away from work...

CRM Collision Index June 2026 Results

In our first Collision Intelligence Index survey, two thirds of Canadian collision shops report weaker profitability, with insurer pressure leading the way — here's what shop owners had to say.

Collision Repair Magazine CRM Collision Index profitability pressure survey results with gauge graphic

Pre-Launch Survey: Help build CRM's new Collision Index

Collision Repair magazine is launching the CRM Collision Index, a new national benchmarking initiative tracking what’s really happening inside Canadian...

Collision Repair Magazine CRM Collision Index survey promoting profitability pressure analysis with gauge graphic and call-to-action

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