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Call for Responses: Auto Insurance Reform Survey
Collision Repair
magazine wants to know: Does shifting the risk away from insurers ultimately transfer costs, pressure and complexity elsewhere in the...
Surveys
CRM Collision Index: Claims friction and administrative burden
Collision repair facilities across Canada participated in the first
CRM Collision Index
. The results were eye-opening. More than two-thirds of respondents...
Surveys
Course Correction: Technicians want better training
ASE Education Foundation
More technicians said they can access the training they need in 2026, but many still reported gaps in course topics, training quality and time away from work...
Surveys
CRM Collision Index June 2026 Results
In our first
Collision Intelligence Index
survey, two thirds of Canadian collision shops report weaker profitability, with insurer pressure leading the way — here's what shop owners had to say.
Surveys
Pre-Launch Survey: Help build CRM's new Collision Index
Collision Repair
magazine is launching the
CRM Collision Index
, a new national benchmarking initiative tracking what’s really happening inside Canadian...
Surveys
Call for Comment:
CRM
's annual insurer relations report
Over the past few weeks,
Collision Repair
has been conducting its annual insurer relations report...
Stand Up, Speak Out:
Collision Repair
's annual insurance survey
Collision Repair
is once again turning to industry professionals to help complete the 2026 Insurance Survey. It comes at a moment of sustained...
Auto Insurance: GTA drivers paying highest rates, report finds
Toronto drivers face the highest auto insurance premiums among six major Ontario cities, with higher claims costs, theft and repair expenses identified...
Vehicle Fleets: Collision rates drop precipitously as costs rise
A new report on the state of the commercial transportation sector shows that North American fleet collision rates fell between 2021 and 2025...
Survey Says: Customer pay now routine for many Canadian shops
Customer pay transactions are now a routine reality for many collision repair facilities across Canada, according to a recent
Collision Repair
magazine reader...
Still Time To Comment: Customer Pay's impact on repairers
Customer pay is no longer a theoretical talking point in Canada’s collision repair industry. As vehicle technology grows more complex and insurer coverage gaps...
Reader Survey: Aftermarket parts certifications
Toronto, Ontario --
The Certified Automotive Parts Association announced late last year it was discontinuing its published downloadable aftermarket parts...
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