Toronto, Ontario -- A new robot introduced at Yonge Steeles Ford Lincoln is helping boost efficiency at the dealership's repair facility.
The robot was conceived by serial innovator Mark Silverman(pictured), the dealership's fixed operations manager, during a meal at a restaurant employing robotic servers.
"I didn't like the servers much because they eliminated people rather than empowering them. It did occur to me that there might be a way for a similar robot to help out with our parts procurement process.
Silverman turned to the Toronto-based Kalk Robotics to turn his vision into reality.
Now, the wheeled robot shuttles parts between repair bays and the part procurement centre at the facility, allowing technicians to spend more time working and less waiting in line.
“We’re in the learning phase, teaching our technicians and parts staff the new routine,” said Silverman. “But it’s already making a big impact on productivity. We’re looking at more work orders per day as a result.”
A month into the project, and Silverman says the robot, which was designed by Kalk Robotics, is helping each of his repair technicians perform about two additional procedures each day.
"At this rate, we're expecting to see a return on our investment after 18 months," says Silverman.
While Silverman declined to disclose the cost of the robot, he described the investment as “reasonable” for the long-term benefits.
“It’s an enhancement for productivity and efficiency,” Silverman added. “We’re always looking for ways to be at the forefront of innovation.”
Check out this video of the robot in action.
