NACE reveals content, speakers for MSO Symposium

Las Vegas, Nevada — September 26, 2013 — The International Autobody Congress & Exposition (NACE) has announced the educational program, schedule and speakers for the much anticipated 3rd annual MSO Symposium. The MSO Sysmposium takes place Wednesday, October 16 at the Mandalay Bay Convention Center in Las Vegas. NACE is part of Automotive Service and Repair Week (ASRW) scheduled for Thursday and Friday, October 17 to 18, at the Mandalay Bay Convention Center.

Registration for the MSO Symposium is $250 and is available online for qualified MSOs with two or more locations. Additionally, a limited number of seats are still available for both insurance professionals and single-shop owners. The MSO Symposium debuted at ASRW in 2011 specifically for multi-shop owners. A sold-out success in its first year, the MSO Symposium doubled in size in 2012. The event provides information for multiple-store operators that is unparalleled. The symposium includes multiple networking opportunities for MSOs and access to the ASRW show floor throughout the event.
“A significant amount of time, effort and planning has been invested in developing the content for this year’s symposium as we strive to deliver relevant, high-level content for this important segment of the collision repair industry,” said symposium moderator and co-producer Vincent Romans, The Romans Group.
The 2013 Schedule-at-a-Glance:




8:00 AM – 8:30 AM


Vincent Romans

8:30 AM – 9:20 AM

Session 1 | MSOs â€“ A Different
How They See Consolidation, Its Implications and Their Insights on How They Intend to Remain Relevant and Win in the Marketplace

Facilitator: Dave Smith, Enterprise Holdings
• Rick Wood, Cook’s Collision
• Chris Pohanka, Pohanka Collision
• Bill Aeschliman, CARCARE Collision Centers
• Ron Nagy, Nagy’s Collision Specialists

9:20 AM – 10:20 AM

Session 2 | Leadership

Facilitator: Vincent Romans
Guest: Mike Jones, CEO, Discover Leadership

10:20 AM – 10:45 AM



10:45 AM – 11:45 AM

Session 3 | Making Good Decisions and Avoiding Bad Ones While Navigating the Changing Landscape: Lessons on Leadership in a Rapidly Changing Industry

Facilitator: Vincent Romans
Guest: Sydney Finkelstein, 
Professor/Associate Dean of Executive Education,
Dartmouth College


11:45 AM – 12:30 PM

Session 4 | International MSOs:
Presentation on International MSO
Models and Panel Discussion on 
International MSOs relative to 
U.S. MSO models

Facilitator: David Lingham, IBIS
• Bob Kirstiuk, Advantage Parts Marketing 
• Michael Macalusco, CARSTAR Canada
• Andrew Peet, Innovation Group

12:30 PM – 1:30 PM



1:30 PM – 2:45 PM

Session 5 | Your Future with the 

Fight ’Em or Join ’Em?

Facilitator: Vincent Romans
Guest: Rex Green, BB&T Capital, 
Head of Consumer Group 

2:45 PM – 3:15 PM



3:15 PM – 4:30 PM

Session 6 | Three Years Later: 
What Has Changed, Where Are We, and How Does the Future Look?

Facilitators: Rex Green, BB&T Capital, Head of Consumer Group and Vincent Romans

• Chris Abraham, CEO, Service King Collision Center
• David Byers, CEO, CARSTAR, U.S.
• Brock Bulbuck, CEO, The Boyd Group
• Steve Grimshaw, CEO, Caliber Collision Centers 
• Duane Rouse, CEO, ABRA Auto Body & Glass

4:30 PM – 4:45 PM

Closing Comments

Vincent Romans

5:00 PM – 6:30 PM

Networking Reception


“ASRW is the leading event for educating all members of the automotive service and repair industry,” said Dan Risley, ASA executive director. “The overwhelming response and support by the sponsors of theMSO Symposium continue to shape it, and we are grateful to each of the sponsoring companies that have played a critical role in this year’s event.”

Sponsorship opportunities for the MSO Symposium are selling quickly, with 14 sponsors confirmed to date: AudaExplore, Axalta Coating Systems, BASF, BB&T, CARSTAR, CCC Information Services, Enterprise Rent-a-Car, Gerber Collision & Glass/The Boyd Group, Mitchell, PPG, Sherwin-Williams, The Romans Group, UniCure and Universal Technical Institute. It is produced by ASA, NACE and The Romans Group , and will again be moderated by Vincent Romans, The Romans Group. 


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