Industry Impact: CARSTAR celebrates successful EDGE Performance Group meetings

Hamilton, Ontario – CARSTAR, North America’s network of independently owned collision repair facilities, is celebrating a successful round of EDGE Performance Group meetings this fall.

These biannual coast-to-coast meetings bring together each CARSTAR location within its respected zone to engage in financial focus groups and do a deep dive into best practices alongside key industry partners and corporate leaders. 

In addition to the meetings, CARSTAR sold holiday sweaters with proceeds from each sale going to its charitable cause, fighting cystic fibrosis.

The eastern zone meeting was hosted in Dartmouth, N.S. and led by zone director Dave Meery, alongside area manager of operations, Clint Bohnet. With record attendance, the east zone engaged in financial and profitability discussions on the first day with the second day focused on operations with guest speakers from a valued insurance partner.

In Lac-Beauport, Que., the entire group of Quebec franchise partners united to hear from both vendor and insurance partners on industry advancements. Following those updates, leaders from the CARSTAR operations team spoke to the group about operational and financial best practices.

The central zone’s meeting was held in Hamilton, Ont., where CARSTAR Hamilton Gage opened up its doors for a store tour. Attendees were able to learn about how the facility has implemented 5S initiatives and hear from valued vendor partners. Breakout sessions focused on operations and financial discussions with the following day highlighting corporate updates, industry trends and strategies to improve the length of rental periods during repairs.

Edmonton, Alta. hosted the western zone meeting, which proved to be successful with high attendance. A highlight moment for this team was a franchise partner panel discussion on the second day, to share best practices around estimating, profitability and operations.

“The CARSTAR EPG program continues to accelerate CARSTAR’s strong performance and helps us deliver the collision repair industry’s highest-quality vehicle repairs,” said Dean Fisher, president of CARSTAR.  “This is just another tool we use to achieve industry-leading levels of operational excellence as well as new levels of customer satisfaction. In true CARSTAR fashion, we were also elated to see how eager our franchise family was to contribute to our charitable cause, through our holiday sweater fundraiser.”

With productive meetings held across Canada, CARSTAR extends its thanks to Axalta, Akzo-Nobel and BASF for their continued support and engagement at its EDGE Performance Group meetings.

For more information on CARSTAR, visit

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