Vaughan, Ontario — April 3, 2017 — Consolidated Collision Services (CCS) recently held its Spring Performance Group Meeting at Spring Hill Suites in Vaughan, Ontario with a theme of Motorsport Design. The bi-annual event was attended by over 50 new car dealer collision centre, fixed operations and general managers representing 35 new car dealership collision centres throughout the Ontario market.
CCS is operated by Consolidated Dealers. The network is a new car dealer only collision repair organization, with 50 new car dealer member collision centres representing over 140 new car dealerships inthe Ontario, Alberta and Manitoba markets.
Mike Beier, General Manager of CCS, welcomed the attendees and then provided the group with an update on the growth of the CCS Network. Beier also shared recent updates regarding the network’s insurance strategy.
John Niechwiadowicz of QLC was up next, hosting a lively session discussing insurance KPIs, CSI data and other timely collision industry topics, tying all discussions back to the actual performance numbers of the attendees.
Later in the afternoon, CCS was proud to introduce their guest speaker for the event: Chip Foose, automotive stylist extraordinaire and founder of Foose Design. Foose had the group’s undivided attention as he related the path he took to become one of the industry’s leading automotive stylists and designers, followed by a question-and-answer session. During the Chip Foose portion of the event, there were over 100 attendees from CCS Members, Consolidated Dealers Co-Op staff, Vendors and network prospects.
The meeting wrapped up around 5 p.m., when attendees were welcomed to vendor sponsored cocktail hour with Foose taking time to sign autographs (despite a broken arm) and smiling with members as cameras clicked away.
After the cocktail hour, members, guests and vendors were treated to a three course meal specially prepared by the great hotel kitchen and staff. After the dinner, Mike Beier, Sandy Liguori, President of CCS and Woodchester Auto Group, Tom Langton President of Consolidated Dealers Co-op and Craig Kirby, Business Improvement Manager at CCS presented Sam Piercey Jr. with a donation for the Sam Piercey Foundation. The Sam Piercey Foundation was formed to assist with introducing and training young people in the collision repair industry.
The meeting continued into the second day with far ranging discussions and a timely presentation by Wendy Hillier of Hillier Consulting. Hillier has many years of experience in senior claims roles for two large insurers in the Canadian market. This allowed Hillier to bring a unique insurance industry view to the meeting. Her presentation to the group was suitably titled “After the deal is signed.” Hillier’s presentation helped attendees to think of their industry from the insurer’s point-of-view, always a valuable perspective in the auto claims economy.
The rest of the second day was filled with more industry related discussions around cycle time and improving the culture of individual organizations, as well as attendees revealing their answers to their assigned case studies and a negotiation role play exercise that involved all attendees.
The CCS Fall Performance Group meeting is scheduled for October 2017. Stay tuned for more details.
For more information on Consolidated Collision Services, please contact Mike Beier via email to mbeier@consolidateddealers.com or call 289-795-9955.
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