The Collision Industry Electronic Commerce Association announced its officers for 2026 on Feb. 5 following its January board of trustees meeting in Palm Springs, Calif.
Kim DeVallance Caron (pictured right), business development director at Enterprise Mobility, was named chair. Ken Eagleson, vice president of business development at OEC Insurance Solutions, was elected vice chair. Ed Mondragon, property and casualty claims director at State Farm.
While no Canadians were selected, Chicagoan Creighton Warren (pictured left), elected as secretary, also serves chief information officer of the Manitoba-based Boyd Group.
The officers will serve on CIECA’s executive committee, which oversees business matters throughout the year and plans the agenda for board meetings.
“I’m genuinely excited about the opportunity to help accelerate the industry’s digital transformation,” DeVallance Caron said. “As vehicles, repair processes and customer expectations evolve, the need for clean, consistent, realtime data exchange has never been greater.”
She said CIECA sits at the center of that evolution.
When asked about serving as CIECA’s 2026 chair while representing Enterprise Mobility on the board, DeVallance Caron said she is energized by the opportunity to help guide the next generation of standards that support the collision repair ecosystem.
“At Enterprise Mobility, we see every day how important strong partnerships and seamless data flow are — whether it’s managing replacement rentals, coordinating with repair facilities or supporting insurers and OEM partners,” she said. “When systems communicate effectively, everyone benefits; cycle times improve, delays decrease, and customers get a cleaner, smoother process.”
DeVallance Caron said her focus as chair will include championing initiatives that strengthen interoperability and ensure standards keep pace with emerging technologies such as artificial intelligence, telematics and advanced vehicle diagnostics.
“This year will be focused on building momentum, deepening collaboration and ensuring CIECA continues to be the trusted foundation the industry relies on,” the organization said.
She said CIECA is built on partnership.
“It’s not just a standards organization — it’s a collaborative community that brings together every segment of the collision ecosystem to solve shared challenges,” DeVallance Caron said. “Our focus is on creating practical, usable, futureready standards that make everyday operations more efficient and more connected.”
She said CIECA is focused on ensuring its standards support the realities of modern repair, including increasingly complex vehicles, growing data requirements and the need for faster, more accurate communication.
“We’re also committed to making participation easier and more accessible so that every stakeholder has a voice in shaping the future,” she said.
“At its core,” DeVallance Caron said, “CIECA’s focus is simple: reduce friction, improve data quality and help the industry operate with greater speed and confidence.”
CIECA develops electronic standards, codes and standard messages and provides implementation guides to improve efficiency across the collision repair and property restoration industries. Membership is open to repairers, insurers, OEMs, parts and material suppliers, software providers and related service companies.
