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‘A Win for All Parties’: Ford Canada to direct paint warranties to Ford Certified Collision Network facilities

Toronto, Ontario ⁠— Effective January 1, 2022, Ford Canada said all its warranty paint repairs are to be performed at a Ford-certified collision network facility, if one is located within 80 kilometres of the servicing dealership.

According to Ford, the new policy “supports collision repair facilities that have made the investments in tools, equipment and training to become Ford Certified by increasing the volume of warranty repairs directed to their facilities.” 

The automaker also said it has enhanced the paint material allowance rate and improved the dealership reimbursement policy for warranty paint repairs that are performed at a collision repair facility that is part of the Ford Certified Collision Network, which provides financial benefits to Ford dealers who refer warranty work to a Ford certified collision network facility. 

To determine and locate any Ford certified collision centres in an 80km vicinity, Ford dealers will use the Certified Collision Care online shop locator at autobodylocator.ca.

“If your facility is Ford Certified, we encourage you to reach out to your local Ford dealership to introduce your Ford Certified facility, if you are not already well acquainted,” wrote Certified Collision Care in its January update. “This new policy represents a great opportunity to develop a closer relationship with your local Ford Dealer to complete their paint warranty repairs. It is a win for all involved parties–the consumer, the Ford Certified shop, and the Ford Dealer.”

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