Torrance, California — November 4, 2013 — Toyota announced today an all-new way of delivering recommended repair procedures through a partnership with Mitchell. Mitchell’s new mobile/online estimating system is being developed to expose Toyota recommended repair procedures during the estimating process. The new solution should reduce the time required to write a collision estimate by eliminating the need to reference multiple sources when repairing a Toyota vehicle to its pre-accident condition. It will also provide standardized information needed throughout the entire repair process.
“Our goal is simple, to ensure customer safety and confidence,” said Rick Leos, Collision Program Developer, Toyota Motor Sales, U.S.A. “By combining Mitchell’s expertise in estimating and Toyota’s quality repair procedures, we have found a way to help repair shops save time and money, while decreasing cycle time and reducing supplements. It’s a win for our customers, repair experts, and insurance companies alike.”
Toyota’s integrated repair procedures include recommendations on parts that should be replaced rather than re-used along with supporting information detailing the non-reusable parts. Toyota repair procedures will be available with the release of Mitchell mobile estimating in 2014.
“Mitchell is excited to offer direct access to repair procedures from Toyota within a collision repair estimate,” said Jim Brady, Vice President, Product Management, Mitchell. “By capitalizing on Mitchell and Toyota’s core competencies and strengths, together we will create a dynamic solution in which Toyota vehicle information automatically appears when parts are added to an estimate.”
More information on Toyota’s partnership with Mitchell and a prototype of Mitchell’s mobile estimating solution with integrated recommended repair procedures will be on display at the Toyota Wholesale Parts booth #16107 at SEMA, November 5 to 8, 2013, in Las Vegas, Nev.
