Enrolment Inefficiency: SAAQ sees glitches and significant delays following digital transformation
Quebec City, Quebec — The Société de l’assurance automobile du Québec (SAAQ) has been in the grips of a crisis following the provincial insurance board’s digital transition on Feb. 20, 2023. SAAQClic was supposed to move most transactions online, like renewing licenses or paying for driving exams. The transition has not been as smooth as […]