Stand Up Speak Out: OEM repair procedure access
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Behind the Mask: U.S.-based Collision Advice survey reveals half of shops paid to mask engine compartments
Washington, D.C. — Fifty-one percent of shops surveyed during the annual Collision Advice and CRASH Network ‘Who Pays for What?’ survey said they were either paid “always” or “most of the time” by eight of the United States’ largest insurers for the labour required to mask a vehicle engine compartment in the event of part […]
GM Repair Insights: OEMs examining standardization of repair procedure symbols, reports Repairer Driven News
By CRM Staff Toronto, Ontario — July 8, 2018 — The OEM Collision Repair Roundtable, a twenty year old quarterly gathering of automotive manufacturers, is currently exploring the possibility of introducing more consistent symbols in repair procedures, reports Repairer Driven News. Repairers have expressed complaints about the substantial variance of repair procedure icons […]
John Eagle’s legacy: Karco simulates Honda Fit crash to demonstrate need for OEM parts
By Erin McLaughlin Toronto, Ontario — January 2, 2018 — Karco recently developed crash-testing footage of three Honda Fits—a red 2009 Honda Fit with a glued roof and other non-OEM repairs, a blue 2013 Fit with numerous aftermarket parts, and a control black 2010 Fit. The 2009 vehicle replicates the repairs done by John […]
Honda Canada releases technical bulletin for 2016 Civic
Toronto, Ontario — March 16, 2016 — Honda Canada has released new body repair information for the 2016 Honda Civic. Please note that the information provided here is for information purposes only. Always refer directly to the appropriate OEM procedures from Honda before attempting any repairs. The 2016 Civic uses Honda’s Next-Generation Advanced Compatibility Engineering […]
Mitchell provides efficiency tips for various departments
By Anna Davey Hamilton, Ontario — December 18, 2015 — A new blog post up at Mitchell.com aims to help collision repair owners run their businesses more efficiently with “Repair Procedures for Everyone.” Offering three tips to increase customer satisfaction and reduce cycle time in different departments, the post explains the need for current repair […]
Guild 21 Call: American Honda updates on the changes
By Jeff Sanford Toronto, Ontario — December 12, 2015 — The latest edition of the always-popular Guild 21 call featured two American Honda representatives talking new developments in repair procedures. With Honda vehicles using more high-strength steel than ever repair procedures are evolving rapidly. First up on the call was Chris Tobie. He is in […]