FUTURE PROOFING
INVEST IN YOUR PEOPLE, THEIR TRAINING AND TECHNOLOGY Column by JAY PERRY In a recent article from the Business Development Bank of Canada (BDC) entitled “Four Key Trends Shaping the Future of Canada’s Businesses,” the authors identify, in formal terms, four things we all know as business owners and managers. We all know costs have […]
HARNESSING HUBRIS
WHEN IT COMES TO SUCCESSFUL BUSINESS, IT’S IMPORTANT TO BE PROUD BUT NOT TOO PROUD Column by JAY PERRY Hubris. The Webster Dictionary defines hubris as, “exaggerated pride or selfconfidence”. Now, there is a place for pride. It’s the exaggeration of pride that becomes the downfall of many. We should be proud of what we […]
QUESTION EVERYTHING
WHEN IT COMES TO SUCCESSFUL COMMUNICATION, ASKING THE RIGHT QUESTIONS IS PARAMOUNT Column by JAY PERRY Inside our coaching practice, we have much to share with our clients about the art of questioning. First, questions have a tone. We need to have an awareness of how tone can create engagement or oppositely, defensiveness or other […]
ON PURPOSE
The glue that holds a team together Column by JAY PERRY Purpose is what unites us. We don’t have to agree on everything with everyone in our lives but where these lives intersect is in purpose. Think about any group you belong to, past or present. There was a purpose in the formation of that […]
DRIVING HAPPINESS
Catering to the younger generation is a compassion—forward approach Column by JAY PERRY The World’s Happiest Country List was recently released. It was nice to see we Canadians are at number 15 (overall) out of 147 countries listed. Our neighbours to the south are close at position 23. I still find it worth pondering why […]
MODERN HEROES IN BUSINESS
Don’t let your values be compromised in trying times Column by JAY PERRY In society, we have daily examples of heroism in our first responders, police, armed forces, front-line health workers and individuals in these groups do fantastic things for us with their heroic attitude. I would also like to recognize some business leaders for […]
THUMBS UP
Evaluating the new normal Column by JAY PERRY A new era is upon us, and it is not the time to panic. It will be two to three decades before we start to see the fuller effects of what the pandemic has done to society. Right now, we are seeing the first glimpses of how […]
A TRUE LEADER
Assess your mistakes withteam members Column by JAY PERRY An interesting report in the Harvard Business Review May/June issue highlighted six errors commonly made by leaders—particularly in the value they place upon their team members. These errors were proven to drive up employee defections. In today’s day, that’s a cost we cannot afford. We cannot […]
GET OUT OF THE BOX
Unleashing innovative thinking Column by JAY PERRY “The problem is …” It’s a great start to a close-minded conversation, yet we hear it so frequently. We all tend to become hyper focused on a singularity about an issue we are dealing with. Let’s face it, businesses exist to solve problems—if there were no problems or […]
RESPONSE VS. REACTION
Hold your fire—think it through Column by JAY PERRY It’s easy to become upset with circumstances presented within our day. Mature leaders know that they simply cannot give into the temptation of blowing up at someone. We must respond as opposed to react. This is a very difficult task for a leader as there seem […]
