Ask Aviva: Aviva auto claims v-p delves into details on ‘AutoCare Centre’ network
Toronto, Ontario — Rosallie Papa-Reid, v-p of national auto claims at Aviva Canada, recently sat for a one-on-one interview with Insurance Business Magazine, during which the insurer’s newly launched “AutoCare Centres” were discussed at length. The opening of Aviva’s first AutoCare Centre in North York turned some heads in the collision repair industry back in […]
Artificial Brains or Bust: Carriers can either invest in AI or risk being stranded, says Mitchell International
San Diego, California — By 2030, more than half of current claims activities could be replaced by artificial intelligence (AI) enabled automation, according to Mitchell International’s Q2 Industry Trends Report and financial research firm McKinsey and Company. The shift toward an increased AI presence in automotive claims was no doubt spurred by the pandemic, says […]
