SHIFTS AND STRIKES
A COMPREHENSIVE ANALYSIS OF CURRENT INDUSTRY CHALLENGES Column by GREG HORN, CHIEF INDUSTRY RELATIONS OFFICER, PARTSTRADER In recent months, the automotive industry has faced significant challenges that highlight vulnerabilities within its infrastructure. From a massive ransomware attack on CDK Global that disrupted operations for thousands of dealerships, to the impact of labor strikes and supplier […]
THE (F)LAW OF AVERAGES
‘Average’ should be a four-letter word Column by GREG HORN Averages can be very misleading when used to compare different, or when there are numerous outliers in the data. The problem is that the collision industry has historically measured performance in averages: Average paid claim severity, average percentage of parts dollars by part type and […]
Latest Mitchell report provides a deeper look at rising parts prices
San Diego, California — August 16, 2016 — Mitchell International has released its Industry Trends Report (ITR) for the third quarter of 2016. The latest report offers a deeper look at the price trends of the most replaced collision parts. Highlights from the latest edition include an in-depth look at the findings in Mitchell’s […]
NACE CARS Expo and Conference kicks off in Anaheim
By Mike Pickford Anaheim, California — August 10, 2016 — Following months of build up, the eagerly anticipated 2016 NACE CARS Expo and Conference kicked off in Anaheim, California on Tuesday (August 9), with collision and service repair professionals from across the globe jetting in to enjoy five-day’s worth of full-on industry action. The premiere […]
Parsing sales data for collision repair insights
By Jeff Sanford Toronto, Ontario — May 23, 2016 — This past week San Diego-based technology provider Mitchell International released its industry trends report for the first quarter of 2016 (please see “Mitchell issues Industry Trends Report for Q2” for more on this). Included in the report is an analysis of sales data by Greg […]
Mitchell announces Q3 2014 trends report, webinar
By CRM Staff San Diego, California — August 1, 2014 — Mitchell has announced the date for its latest webinar, where they will discuss the company’s Q3 2014 industry trends report. The 60 minute webinar will be led by Greg Horn, Mitchell’s VP of Industry Relations. Horn will discuss the latest trends and studies, focusing on the […]
