Editor’s Note: An ode to industry events

Don Teevens (CCS), Brian Busby (BASF), Gloria Mann (Media Matters) and Chris Chinn (CCS) pose for a selfie at the recent BASF Golf Tournament. By Allison Rogers This industry is always busy—but these last two months have been particularly jam-packed. Between the end of May and now, nearly the end of July, our team at […]
RELATIONSHIPS 101

Maintaining healthy partnerships is the ballet of bodywork By ALLISON ROGERS The overarching theme of this issue is relations; I’ll kick off my column with a cliche: if you’ve ever had any sort of relationship with another human being, you’ll know any relationship is a dance. The bonds in the collision repair space, however, present […]
IN ONE, OUT THE OTHER

Anyone who knows me is very aware that I struggle to pass up an industry event. When the dates for the Saskatchewan Association of Automotive Repairers (SAAR) Spring Forum were announced, I couldn’t resist the chance to visit Moose Jaw, Saskatchewan, for the first time, even if it meant facing early-February prairie temperatures. I have […]
WHY CAN’T WE BE FRIENDS?

Or, at the very least, get on the same page By ALLISON ROGERS I was recently at an industry training event where multiple verticals of the sector were represented. It was a little like an elementary school dance; distinct groups around the room, speaking in hushed conversations in response to the presentation in front of […]
LET’S CHUGGA-CHUGGA CHANGE THINGS UP

It’s time to get the transformation train moving By ALLISON ROGERS We are part of an industry with many moving parts, several connecting checkpoints and numerous verticals, in which effective conversations are required for the deal, job—the entire relationship—to go smoothly. It’s integral, as the industry nears an unavoidable intersection, that we work together with […]
FLY, SOCIAL BUTTERFLIES

The lights of Las Vegas are calling By ALLISON ROGERS Have you been out and about lately, or did you spend your summer locked in a cycle of constant work? Hopefully, by now, you’ve been able to get out and sightsee a little bit—now that widespread pandemic restrictions are (mostly) a thing of the past. […]
AGENTS OF CHANGE

Your voice is your most powerful tool By ALLISON ROGERS There are very few things I love more than talking. I thrive on finding conversations on any corner. Chats with my barista? A daily occurrence. Weather-related meanderings with my neighbour? Those are especially frequent. Now and then even my dog tells me to shut up. […]
STORM WATCH

Mother Nature’s summer plans By ALLISON ROGERS I have recently developed a personal interest in the weather. Keeping eyes on weather radars, storm patterns and tracking systems as they approach my locale—I’d classify myself as a real hobbyist-in-training. My interest was furthered by Ontario’s recent whopper of a storm, which killed power at the Media […]
CHANNELING HUMAN NATURE

A mere ounce of care can make all the difference By ALLISON ROGERS This edition of Collision Repair was crafted with a particularly special focus on people. The original idea was to centre the issue around hiring and staff retention— think strategies to keep your staff around for decades—but that quickly shifted focus to a […]
LOOK UP

Leave the Scrooge attitude in 2021 By ALLISON ROGERS It’s the most wonderful time of the year! At least, two years ago, that’s what we would’ve been crooning without a question of whether it rang true. Now, instead, we are bloated with challenges brought on by COVID: material increases, material shortages, rental car woes, wonky […]