The Deal with Data: May 24 CIECAST to focus on data sharing in collision industry

Sanford, North Carolina — The Collision Industry Electronic Commerce Association (CIECA) announced its next CIECAST webinar is scheduled for Tuesday, May 24 at 2 p.m. ET (11 am PST/1 pm CST/2 pm EST), titled “Data Sharing in the Collision Industry and Its Unintended Consequences.” The one-hour webinar will feature Pete Tagliapietra, managing director at DATATOUCH, […]

AutoHouse Technologies 2021 Canadian Benchmark Report: Sales and Gross Profit Trends

Vancouver, British Columbia ⁠— AutoHouse Technologies has released its 2021 Canadian Benchmark Report for the collision repair industry, detailing sales, gross profit trends, cycle times and touch times for the Canadian autobody sector last year. Today, we take a closer look at some of the big takeaways from the report’s look at sales and gross […]

Grand Theft Toronto: Toronto Police called on to rebuild auto theft unit

Toronto, Ontario — City council is calling on the Toronto Police Services Board to form a unit aimed at addressing the rising tide of auto theft that Toronto has been in the midst of for the past several years. On Friday, council voted to put the issue before the police board, specifically requesting it to […]

Stay a While: AIA Canada covers consumer trends amid COVID-19

Ottawa, Ontario ⁠— The Automotive Industries Assocation of Canada (AIA Canada) says consumers behaviours have shifted amid COVID-19, and some customers want to see certain aspects stick around, even in the post-pandemic era. AIA Canada presented the data in an Oct. 28 webinar, where AIA President J.F. Champagne, Quorus Consulting Group President Rick Nadeau and […]

Numbers Speak: J.D. Power finds drastic pandemic decline in vehicle service market, but aftermarket locations mark wins

Toronto, Ontario — With nearly every industry witnessing sometimes brutal impacts of COVID-19, the autobody repair industry is absolutely no exception—though you already knew that. But numbers speak louder than anything–and we finally have the digits demonstrating what the pandemic-related impacts look like up-close, thanks to the 2021 J.D. Power 2021 Canada Customer Service Index—Long-Term […]

Data Dilemma: Mitchell 1, Snap-on file lawsuit against Autel

Note: A previous version of this article mistakenly accredited the pending lawsuit to Toronto, Ontario — Trouble is brewing in the world of diagnostics as Mitchell 1 and Snap-on launch a lawsuit against Autel. The lawsuit, which has yet to be proven in court, alleges Autel stole information from Snap-on and Mitchell 1. “Autel competes […]

AutoHouse Technologies 2020 Canadian Benchmark Report: Touch Times

Vancouver, British Columbia ⁠—  AutoHouse Technologies has released its 2020 Canadian Benchmark Report for the collision repair industry, where the company details sales, gross profit trends, cycle times and touch times for the Canadian autobody sector last year. Last week, Collision Repair magazine covered sales, gross profit trends and cycle time. Today, we cover AutoHouse’s […]

Data Demands: Your Data Your Choice petition reaches 25k signatures

Ottawa, Ontario — The Change.org petition created in support of the Your Data. Your Choice campaign demanding consumer access to vehicle data has garnered more than 25,000 signatures. The Canadian campaign advocating for consumer control of vehicle data–which is currently ruled by OEMs–was first announced in November 2020 by the Automotive Industries Association of Canada […]