EV/AV Report: Electric vehicles gain in reliability according to new Consumer Reports; Waymo announces Miami expansion beginning in 2026
Toronto, Ontario — In this electronic and autonomous vehicle report, Consumer Reports’ annual vehicle reliability survey has found that new electric vehicles have fewer problems than in the past; while Waymo announces expansion into Miami, Florida beginning in 2026. Reliable ratings Consumer Reports’ annual vehicle reliability survey has found that new electric vehicles have fewer […]
Skilled Statistics: Canadians consider auto repair fifth most valuable trade career, says recent Leger survey
Toronto, Ontario — A recent Leger survey commissioned by Classic Fire + Life Safety to evaluate Canadian attitudes toward the skilled trades indicates that for citizens, automotive repair is the fifth most valuable trade for a career. The study—“Measuring up the Trades”—specifically surveyed 1,626 Canadians aged 18 years or older from September 27 to 29, […]
Moments of Truth: Customers see collision process as unified experience between repairers and insurers, says CCC report
Toronto, Ontario — A new report from CCC Intelligent Solutions Inc. titled “Moments of Truth: Customer Satisfaction and Retention in the Auto Insurance Claims and Repair Journey” reveals that customers see the collision process as a unified experience between repairers and insurers. According to the report, “CCC Intelligent Solutions Inc. undertook a study to identify […]
EV/AV Report: Recent study reveals majority of Quebec drivers oppose the loss of ZEV incentives; while Nissan’s ProPilot Assist reminds drivers to limit time in left lane
Toronto, Ontario — In this weekly electric and autonomous vehicle report, a new study conducted by Leger reveals that the majority of Quebec drivers oppose the loss of ZEV incentives in the province; while Nissan announces the latest version of ProPilot Assist, which reminds drivers to limit time spent driving in the left lane. Static […]
Connectivity Concerns: 76 percent of vehicle owners fail to see benefits of connected automotive services, reports LexisNexis
Toronto, Ontario — According to a recent automotive consumer satisfaction study from LexisNexis Risk Solutions, despite vehicles’ increasing connectivity, 76 percent of surveyed vehicle owners don’t see the value or benefit of these connected services. The study—which specifically surveyed 2,227 vehicle owners in the United States in July 2023 who purchased or leased a used […]
Shifting Gears: Nearly half Gen Z drivers report driving more than five years ago, says Enterprise Mobility Survey
Toronto, Ontario — Nearly half of Gen Z drivers and 41 percent of driving millennials report that they drive more than they did five years ago, according to a recent Enterprise Mobility Survey. Some Gen X and baby boomer drivers reported they, too, are driving more, with 33 percent and 16 percent saying they get […]
Inheriting Car Culture: Hagerty’s ‘Future of Driving’ survey reveals Gen Z are America’s next generation of car enthusiasts
Toronto, Ontario — Gen Z expresses a greater interest in car culture than Baby Boomers, according to a Hagerty Insurance 2024 survey. Specifically, the “Future of Driving” survey—which polled more than 2,000 Americans about the role that cars play in their life—noted that Gen Z expressed significant interest in vehicles at 60 percent, compared to […]
No Need For Speed: 60 percent of drivers okay with anti–speeding tech in vehicles, IIHS survey shows
Toronto, Ontario — In a recent survey from the Insurance Institute for Highway Safety (IIHS), more than 60 percent of drivers would find it acceptable if their vehicle provided an audible and visual warning when they exceeded posted speed limits. The survey, which polled 1,802 drivers in the United States, asked respondents questions about the […]
EV/AV Report: Electric vehicles quick-swap; while autonomous vehicles are in demand
Toronto, Ontario — In this weekly electric and autonomous vehicle report, Kia showcases its “Platform Beyond Vehicle” scheme at the 2024 Consumer Electronics Show (CES); while a survey from Ghost Autonomy shows consumer interest in autonomous vehicles. Bop it, twist it, swap it At the Consumer Electronics Show (CES) in Las Vegas, Nevada, Kia has […]
Stay a While: AIA Canada covers consumer trends amid COVID-19
Ottawa, Ontario — The Automotive Industries Assocation of Canada (AIA Canada) says consumers behaviours have shifted amid COVID-19, and some customers want to see certain aspects stick around, even in the post-pandemic era. AIA Canada presented the data in an Oct. 28 webinar, where AIA President J.F. Champagne, Quorus Consulting Group President Rick Nadeau and […]