Insurance Increases: Ontario continues with consultation process on ability to sell automobile insurance products at dealerships
Ottawa, Ontario — On November 22, the Ontario Ministry of Finance announced that it is proceeding with the plan—first announced in Ontario’s 2024 Budget—to give the Financial Services Regulatory Authority (FSRA) the power to initiate a pilot project permitting the sale of automobile insurance products by auto dealers, manufacturers and finance companies at motor vehicle […]
Generation Relations: New study reveals that Gen Z believes most in dealer relevance and online vehicle buying processes
Toronto, Ontario — Urban Science and The Harris Poll recently released its 2024 Urban Science Dealership Transformation Index (DTI) which reveals that generation Z (Gen Z) is the both the most confident in dealer relevance and most willing to explore online vehicle buying processes. The study, which aims to capture and analyze the evolving views […]
Ministry Monitoring: Proposed changes to the Motor Vehicle Dealers Act seeking industry feedback
Toronto, Ontario — The Ontario Ministry of Public and Business Service Delivery is consulting on potential changes to the Motor Vehicle Dealers Act (MVDA), and is seeking industry feedback. The proposed document, “Modernizing the Motor Vehicle Dealers Act, 2002,” suggests changes intended to “enhance consumer protection, reduce burden and improve regulatory efficiency.” The document includes […]
Idolizing Independent: Consumer Reports survey shows customers prefer independent shops vs. dealerships for repairs
Toronto, Ontario — A new Consumer Reports survey reveals that customers prefer independent shops over dealerships for automotive repairs. The survey–based on 10,973 responses from Consumer Reports members on 11,670 repairs at 36 auto repair chains, independent shops and dealerships–further revealed that Hyundai, Jeep and Kia scored lowest for overall customer satisfaction. The survey asked […]
EV Incentives: Ford to set up ‘Retail Replenishment Centres’ for its EV dealers
Dearborn, Michigan — Ford Motor Co. is planning to set up so-called “Retail Replenishment Centres” aimed at helping its dealers reduce the EV inventory they’re required to carry. As of earlier this month, Ford’s Model E Program lost 400 dealers since it was first announced in September 2022 and overall EV enrollment has fallen to […]
