Tom’s Talk: Tom Bissonnette to be featured on ‘Lessons I’ve Learned’ business panel
Saskatoon, Saskatchewan — Avid readers of Tom Bissonnette’s regular Collision Repair columns will be interested to know that the director of the Saskatchewan Association of Automotive Repairers (SAAR) and former owner of Saskatoon’s Parr Auto Body will be part of a panel presented by KPMG Canada, slated for Oct. 4. “Lessons I’ve Learned” is an […]
To Scale: Average aftermarket service visit $150 cheaper than dealership, says J.D. Power report
Ottawa, Ontario — Auto service at the dealership may be pricier than the aftermarket counterpart, according to J.D. Power’s 2022 Canada Customer Service Index–but that didn’t stop the segment from capturing more than half of industry revenue this year. According to J.D. Power’s long-term study dealership-based service centres accounted for 47 percent of all service […]
Head Above Water: 1 in 6 small business owners considering closure, says CFIB
Ottawa, Ontario — One in six small business owners are considering going out of business, according to a report from the Canadian Federation of Independent Business (CFIB). The CFIB’s report, released last Thursday, says official small business bankruptcy numbers have been “steadily increasing since the beginning of the year and are currently at a two-year […]
Top LADs: Lithia and Driveway partner with Pfaff to enter Canadian market
Toronto, Ontario — Lithia & Driveway (LAD) and Pfaff Automotive Partners closed the deal on a new partnership on Tuesday that will mark the first entry of a U.S. public automotive retailer to the Canadian market. “We are excited to ignite our expansion into the Canadian market together with Pfaff,” said Bryan DeBoer, LAD president […]
Automotive dealer cheats to get his license
By CRM staff Toronto, Ontario — November 28, 2018 — A vehicle salesperson in St. Catharines, Ont. has been suspended of their dealers license for cheating on the exam of their OMVIC certification course. OMVIC, Ontario’s vehicle sales regulator, has suspended Hawkwar Hayder Pirbal Manmi license and has issued a proposal to ban Manmi from ever […]
Dealer.com marketing solution arrives in Canada
By CRM staff Mississauga, Ontario — November 6, 2018 — Dealer.com is now offering its website and digital advertising solutions directly to Canadian automotive dealers. Cox Automotive Canada announced the digital marketing solution will be available to Canadian dealerships through a dedicated Canadian Dealer.com team in February 2019. Known for groundbreaking technologies that give dealers […]
Auto dealers band together against distracted driving
Vancouver, British Columbia — March 1, 2016 — More than 670 Canadian auto dealers are banding together to ask their customers to help end distracted driving. In total, distracted driving is responsible for 4 million vehicle collisions a year in North America. Canada’s auto dealers have come together to help fight the phenomenon with the […]
