Steering Success: IBISConnect Africa explores insurer intelligent repair routing strategies
Cape Town, South Africa — U.K.-based Insurer Admiral Group believes intelligent repair routing strategies—which sees insurers triage collision claims to the “most appropriate” repair facility for the job—could have the power to transform key performance indicators and, by extension, customer reviews and perception. During the IBISConnect Africa broadcast on July 23, Tom Avon, a procurement […]
