The latest Pulse of the Industry report for February 2026 offers a fresh snapshot of performance across Canada’s collision repair sector.
Compiled from more than 60,000 monthly repair orders, the report — produced through a collaboration between Collision Repair Magazine and AutoHouse Technologies — tracks key performance indicators across the country. All financial metrics are presented on a pre-tax basis.
Repair order values continue to edge upward.
Average insurer-paid repair orders reached $5,475, an increase of $86 compared to the prior six-month average, though the figure slipped by $9 compared to the previous month.
Customer-paid repair orders averaged $1,757, rising $27 compared to the prior six-month average and increasing by $6 month-over-month.
Production efficiency data shows mixed results.
The industry’s average cycle time — measured from repair arrival to delivery — held steady at 13.8 days compared to the prior three-month average. Top-performing facilities, however, maintained a significantly faster 6 day cycle time, improving 1.1% compared to the same benchmark.
Touch time showed slight declines for the broader industry.
Collision repairers averaged 2.4 hours produced per repair order per day, a 1.4% drop from the prior three-month average. Top 10% performers achieved 4.5 hours, increasing 0.7% over the same period.
Capacity management metrics point to rising repair inventory levels.
The industry’s work-in-progress ratio reached 12.7:1, up 3.9% compared to the prior three-month average.
According to the report, the WIP ratio acts as a leading indicator of shop efficiency and profitability, with top-performing repairers typically maintaining between 7.5 and 11.0 days of repair inventory.
View the full Pulse of the Industry report to explore how Canadian collision repair performance is evolving.
