The monthly Pulse of the Industry report is here.
Average insurer-paid repair order sale increased by $138 compared to the prior six-month average, while customer-paid repair orders rose by $42.
But the latest Pulse of the Industry data points to a familiar challenge.
Cycle time continues to pressure shop performance.
Across more than 60,000 monthly repair orders analyzed by Collision Repair Magazine in collaboration with AutoHouse Technologies, the industry’s average cycle time reached 14.2 days — a 4.9 per cent increase versus the prior three-month average.
Top-performing repairers tell a different story.
Facilities ranking among the top 10 per cent maintained a 6.0-day cycle time, less than half the industry average.
Touch time metrics reflect the same divide. The industry averaged 2.4 hours produced per repair per day, while top performers achieved 4.4 hours, despite slight declines.
Meanwhile, capacity pressures are building.
The work-in-progress ratio climbed to 13.3:1, an 11.6% increase, reinforcing the report’s warning that repair inventory levels remain a critical performance driver.
View the full Pulse of the Industry graphic to see where Canadian collision repair really stands — and what the data reveals about performance today.
Click here to read the full report.
