April 16, 2020 — Toronto, Ontario — In response to the financial crisis facing many collision industry businesses, U.S.-based Progressive Insurance will be providing $2 million U.S. — about $2.5 million– to its network shops.
“Recognizing the hardships and uncertainty the country has faced due to COVID-19, Progressive Insurance announced today that it will be providing more than $2 million to its Network shops,” the company said in a press release.
“Progressive values the relationships they have with their Network shops, and the various ways they assist in servicing the inspection and repair needs of mutual customers. Due to fewer claims that come from less frequent driving, Network shops face uncertainty as business conditions have changed. In light of the current environment, Progressive will be issuing checks to each active Network shop to be used for any purpose at the shop’s discretion. ”
Part of a broader monetary relief strategy, which Progressive calls its Apron Relief Program, the company will also be offering some leniency to policy-holders.
“If you have an active personal auto policy at the end of April, you’ll receive a credit for 20 percent of your April premium. We’ll offer the same 20 percent credit to active personal auto customers at the end of May, and we may offer additional credits in the upcoming months.”
Its network shops–all based in the U.S.–are also invited to help in the company’s efforts to provide a full-service claims experience for first responders and health care workers who are in collisions. The new service will involve improved roadside assistance services, expedited towing and repairs as well as vehicle pick-up and deliveries. Progressive is also deferring deductables for vehicle rentals to health care providers as needed.