Towing Timelines: Manitoba Public Insurance introducing multi-company diversified towing model in Winnipeg

Winnipeg, Manitoba – Manitoba Public Insurance (MPI) has announced that it will be expanding its towing model to a diversified system as of June 30, 2025.

As noted in a recent press release, the Crown corporation announced that it is moving from a centralized towing model using one service provider to a diversified approach for the City of Winnipeg.

Specifically, this new model will expand MPI’s contract approach of working with one towing company to up to five businesses in the area.

Under the new model, customers will thus be able to select a preferred towing company when reporting a claim to MPI. Alternatively, customers will be able to contact the tow company directly to have a claim-related tow completed after hours.

MPI has further posted a Request for Pre-Qualification where the five towing companies to be used in the new model will be chosen from.

“We are looking forward to implementing this change in Winnipeg to create more opportunity for individual towing companies, promote a healthy towing industry, and offer customers more choice,” said John Bowering, MPI’s vice president & chief claims officer. “We will work with Manitoba towing companies to provide the best service for MPI customers.”

“This new diversified towing model will significantly benefit Manitoba-based business because competitive rates and improved service consistency contribute to a more stable and predictable business environment,” concluded Bowering. “This will also increase efficiency of the towing and repair process, which will lead to better movement through our physical damage claims process, reducing downtime and boosting customer satisfaction.”

For more information, click here.