Collision Repair 23#3

Collision Repair Collision Repair 23#3

COLLISION REPAIR CARE

Tips for creating exceptional customer service Success in the collision repair industry hinges not only on technical expertise, but on effective customer service. With vehicles being a significant investment for individuals, the process of collision repair can be stressful and emotionally charged. As a result, adopting best practices in approaching customers is crucial for fostering […]

June 19, 2024

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MONTEITH ON A MISSION

William Monteith is bringing Ontario’s Zenetec Collision to new heights Story by ALLISON ROGERS William Monteith has spent his days in collision centres since he was a kid, sweeping floors and doing odd cleaning jobs at his father’s collision centre in Barrie, Ontario. Martin Monteith opened Zenetec Collision Centre in 1992. Today, under William’s leadership, […]

June 19, 2024

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TO TIM MORGAN

Industry veteran Tim Morgan has been immersed in the industry for nearly five decades. “I started in this industry when I was 15. I’m 62 now, so you do the math,” he joked to Collision Repair. A pillar of the collision repair industry Story by ALLISON ROGERS Tim Morgan’s mind is a library of collision […]

June 19, 2024

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THE EXPERT EDGE

AkzoNobel event focuses on profitability, human resource efforts, four-day workweek and more Story by ALLISON ROGERS AkzoNobel hosted approximately 400 industry attendees at its Collision Industry Experts Event (CIEE) in late April. The crowd of North American collision repair leaders gathered in sunny Orange Country, California to focus on topics of the future centering around […]

June 19, 2024

FOR WORLDWIDE CONSIDERATION

Canada’s insights for IBIS Global Focus report Story by ALLISON ROGERS As the Canadian media partners of the International Bodyshop Industry Symposium (IBIS), Collision Repair magazine was once again asked to provide a Canadian perspective on the industry. The IBIS Global Focus Report brings market intelligence from its industry parnters, gathering data insights and anecdotal […]

June 18, 2024

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A GLOBAL PERSPECTIVE

Repairers share insights at IBIS Global Summit in Rhodes, Greece Michael Macaluso was the recipient of the Lifetime Achievement award for his extensive contributions to the industry. Story by DARRYL SIMMONS The International Bodyshop Industry Symposium (IBIS) held its flagship event, the IBIS Global Summit, in mid-May. This year’s event had the stunning backdrop of […]

June 18, 2024

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A CENTURY CELEBRATION

Regina Autobody celebrates 100 years of collision repair service The story of Regina Autobody (R.A.B.) first began all the way back in 1924 through the vision of Russ Karels who opened the first dedicated collision repairer in Western Canada. Flash forward one hundred years later and, while the auto repair industry may look very different, […]

June 18, 2024

CENTURY CELEBRATION

REGARDING RECYCLING

Natalie Miller, Miller’s Auto Recycling, accepts her recognition–a signed memorable edition of her Canadian Auto Recyclers 2024 cover, where she was featured with her cousin, Chris. Modern market presents the perfect storm for auto recyclers + other takeaways from Canada’s largest gathering of auto recyclers Story by ALLISON ROGERS The Ontario Automotive Recyclers Association (OARA) […]

June 18, 2024

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BRUNO ON THE BOARD

Ryan Bruno named Chair of AIA Canada Board of Directors Ryan Bruno, president and CEO of CSN Collision, is a familiar face to the Canadian collision sector and automotive aftermarket in general. In the wake of his appointment as Chair of the Automotive Industries Association of Canada (AIA Canada) Board of Directors, Collision Repair magazine […]

June 18, 2024

ANSWER THE CALL

AIA Canada emphasizes industry collaboration, conversation at 2024 National Conference Story by ALLISON ROGERS The automotive aftermarket is on the brink of greatness—that was one of the key messages and takeaways from the Automotive Industries Association of Canada’s National Conference this past April. But some serious industry-wide conversations need to happen before we get there. […]

June 18, 2024

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ON THE CUTTING EDGE

For Mike Nichol, General Manager of Simplicity Car Care Airdrie, creativity is at the heart of collision repair Story by SARAH PERKINS Survival, by its very definition, is the act of continuing in the face of often difficult circumstances. More than just doing what is necessary to get by, survival is an act of perseverance […]

June 18, 2024

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Can You Believe This

CAN YOU BELIEVE THIS?!

WATCH YOUR FINGERS A recent video posted to the social media platform TikTok by Tyler Blanchard shows that drivers, if not careful, could have their fingers more than just jammed by the Cybertruck’s frunk. In the video, Blanchard uses an anatomically correct model hand with realistic bone filling to answer the question of whether or […]

June 18, 2024

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