Toronto, Ontario — The automotive aftermarket is set to bid farewell to an industry legend at the end of this year, as CCC Intelligent Solutions’ Susanna Gotsch prepares for retirement, closing the book on a prolific 30 year career.
“CCC has been my home away from home for 30 years and I will miss working side-by-side with my amazing co-workers and so many wonderful people in this special industry,” said Gotsch.
“I’ve had a front row seat as the industry has been transforming from analog to digital to AI-powered. I have thoroughly enjoyed my role in bringing CCC’s passion for helping customers use data-driven insights to inform their business. I’m excited to spend more time with family and pursue my other interests, and I wish to thank Githesh, the CCC team, and the industry for an amazing run.”
Gotsch worked in the many different avenues of CCC since her 1992 start with the company, having built up skills in product development and management, before moving on to head up CCC’s data warehouse development team.
In 2000, she also began serving as the company’s industry analyst, a role which would become her full-time responsibility.
Gotsch also developed and has led CCC’s Crash Course publication since 1995, according to a press release issued by CCC on Dec. 19.
Additionally, she was recognized as the “Most Influential Women in the Collision Repair Industry” in 2011 and served on the board of the Women’s Industry Network from 2013 to 2019.
Chairman and CEO of CCC, Githesh Ramamurthy shared the following statement addressing Gotsch’s retirement:
“Susanna is exemplary in every way and her retirement, while bittersweet, is extremely well-earned. From her early days helping to build what has become a world-class analytics team, to becoming among the most valued and trusted voices in the industry, Susanna’s contributions have been significant within CCC and beyond. She has been generous with her time and knowledge and leaves behind a strong team to carry forward the important work of equipping customers with information and insights to help them manage their business. We wish Susanna the very best as she transitions into retirement.”
The CCC trends and insights team will continue to be led by v-p of product marketing Kyle Krumlauf.